Reardon K.K. Becoming a Skilled Negotiator. Mastering the Language of Engagement

San Francisco: Wiley, John & Sons, Incorporated, 2004. — 275 pp. Пособие для обучению ведению переговоров с представителями разных культур на английском языке Contents
Preface.
Defining the Art.
A Versatile Frame of Mind.
Preparation and Planning.
Prioritizing Issues, Setting and Revising Goals.
Ethical Considerations.
The Persuasive Opening.
Persuasion Strategy Choices.
The Role of Power.
When the Discussion Gets Stalled or Heated.
Taking Negotiation Talents Global.
Summary Remarks.
Notes.
Acknowledgments.
The Author.
Index.