Metrology Principles and Organization 2.8 Metrology in the 21st Century 33
sentation media (such as a TV tube, flat-panel display,
or a printed photograph), or the response for different
types of sounds combine hard physical or chemical mea-
surements with the subjective and varying responses of,
say, the human eye or ear. However, these are precisely
the quantities that a consumer uses to judge textiles,
combinations of colored products, or the relative sound
reproduction of music systems. They are therefore also
the selling points of the marketer and innovator. How
can the consumer choose and differentiate? How can
they compare different claims? Semisubjective measure-
ments such as these are moving away from the carefully
controlled conditions of the laboratory into the high
street and are presenting exciting new challenges.
NMIs are already becoming familiar with the needs
of their users for color or acoustical measurement ser-
vices, which require a degree of modeling of the user
response and differing reactions depending on environ-
mental conditions such as ambient lighting or noise
background. The fascination of this area is that it com-
bines objective metrology with physiological measure-
ments and the inherent variability of the human eye or
ear, or the ways in which our brains process optical or
auditory stimuli.
Real-Time In-Process Measurements
The industries of today and tomorrow are starting to
erode one of the century-old metrology practices within
which the user must bring their own instruments and
standardstotheNMI for calibration. Some of this re-
lates to the optimization of industrial processes, where
far more accurate, real-time, in-process measurements
are made. The economics of huge production processes
demand just-in-time manufacture, active data manage-
ment, and sophisticated process modeling. By reliably
identifying where subelements of a process are be-
having poorly, plant engineers can take rapid remedial
action and so identify trouble spots quickly. However,
actual real-time systems measurements are difficult, and
it is only recently that some NMIs have begun to ad-
dress the concept of an industrial measurement system.
New business areas such as this will require NMIsto
work differently, if for no other reason than because
their customers work differently and they need to meet
the customers’ requirements. Remote telemetry, data fu-
sion, and new sensor techniques are becoming linked
with process modeling, numerical algorithms, and ap-
proximations so that accurate measurement can be put,
precisely, at the point of measurement. These users are
already adopting the systems approach, and some NMIs
are starting to respond to this challenge.
Quantum-Based Standards
There is a trend towards quantum-based standards
in industry, as already highlighted in this chapter.
This is a result of the work of innovative instrument
companies which now produce, for example, stabi-
lized lasers, Josephson-junction voltage standards, and
atomic clocks for the mass market. The availability
of such highly accurate standards in industry is itself
testimony to companies’ relentless quest for improved
product performance and quality. However, without
care and experience, it is all too easy to get the wrong
answer. Users are advised to undertake comparisons
and to cooperate closely with their NMIstomakesure
that these instruments are operated with all the proper
checks and with attention to best practice so that they
may, reliably, bring increased accuracy closer to the end
user [2.4]. Industry presses NMIs – rightly so – for
better performance, and in some areas of real practi-
cal need, NMI measurement capabilities are still rather
close to what industry requires. It is, perhaps, in these
highly competitive and market-driven areas that the key
comparisons and statements of equivalence that are part
of the CIPM MRA will prove their worth. Companies
specify the performance of their products carefully in
these highly competitive markets, and any significant
differences in the way in which NMIs realize the SI
units and quantities will have a direct bearing on com-
petitiveness, market share, and profitability.
2.8.2 Chemistry, Pharmacy, and Medicine
Chemistry, biosciences, and pharmaceuticals are, for
many of us, the new metrology. We are used to the
practices of physical and engineering metrology, and so
the new technologies are challenging our understand-
ing of familiar concepts such as traceability, uncertainty,
and primary standards. Much depends here on the in-
teraction between a particular chemical or species and
the solution or matrix in which it is to be found,
as well as the processes or methods used to make
the measurement. The concept of reference materials
(RMs) (Chap. 3) is well developed in the chemical field,
and the Consultative Committee for Quantity of Mat-
ter Metrology in Chemistry (CCQM) has embarked on
a series of RM and other comparisons to assess the state
of the art in chemical and biological measurements.
Through the CIPM MRA, the international metrol-
ogy community has started to address the needs and
concerns of regulators and legislators. This has already
brought the Metre Convention into the areas of labora-
tory medicine and food [genetically modified organisms
Part A 2.8