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WATER RESOURCES
29
BOX 2.1 Bristol Water
The nature of water supply in the UK may be illustrated by a more detailed examination
of one area, which in many ways is fairly typical. Bristol Water is one of the UK’s
largest and most successful water supply companies, and since 1846 it has existed
with the sole purpose of supplying water. The Company now supplies 1,049,000 people
in an area of about 2,391 square kilometres, in most of Avon, large parts of Somerset,
and small parts of Gloucestershire and Wiltshire, centred on the Bristol conurbation,
and embracing Tetbury, Clevedon, Wells and Frome. Sewage disposal in the area is
the responsibility of Wessex Water. The area is a varied one, having highland areas in
parts of the Mendips and Cotswolds, with both dramatic limestone scenery and rolling
chalk downs, as well as the lowlands of the Somerset levels.
The Company’s founders included William Budd, the sanitation pioneer, Francis
Fry, the industrialist, and George Thomas, the Quaker merchant who founded Bristol
General Hospital. The town’s main water supplies prior to this were based on medieval
conduits and wells, and were sources of typhoid, cholera and dysentery. The Company
first supplied clean spring water from the nearby Mendip Hills, through an impressive
16-km pipeline. A reservoir was opened in 1901, with water being pumped by huge
steam-driven beam engines. Now, 6,472 km of mains supply (on average) 327 million
litres of water per day to 444,000 properties. The water supplied comes from sixty-
eight different sources, including fourteen reservoirs, as well as springs, wells and
boreholes, with the largest reservoir being Chew Lake, and the largest single source
being abstraction from the River Severn, which supplies more than half of the total,
although this requires much more complex purification than Mendip water. The
company has twenty-six treatment works, 164 pumping stations, and 139 covered
treated water storage reservoirs. As well as supplying water, the reservoirs of the
Company provide extensive conservation and recreation facilities. Ninety-nine point
nine per cent of the Company’s compliance tests meet the stringent water quality
standards, and there are no restrictions on the use of water. Over 99.9 per cent of
properties receive water at a pressure above standard. During the year 1997/8 less than
0.1 per cent of customers were without water for more than six hours due to burst
pipes or overruns on planned maintenance.. Water charges are below average for the
industry, equivalent to only 30p per day for each household..
The group contains an engineering subsidiary as well as Bristol Water plc. Its
share capital comprises 7.2 million ordinary shares and 1,414,000 non-voting shares.
The turnover of the Group was £78 million in 1997/8, and regulated pre-tax profits
of Bristol Water plc were £13.8 million. For the year, a dividend of 57p was paid on
each share. In the year there was capital expenditure of £29 million, including
replacing or reconditioning more than 80 km of mains, as part of major water quality
improvement. Key issue for the future will be the new water quality directive—
especially the standard for lead, as Bristol has one of the highest incidences of lead
pipes in the country. Four thousand new properties were connected to the mains,
but impact on consumption was contained within the overall economies achieved,
and consumption was at its lowest level for five years, partly as a result of increasing
customer awareness of the need for economies, and partly as a result of the weather.