Сурмин Ю.П., Туленков Н.В. Теория социальных технологий

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Ñîäåðæàíèå

Ââåäåíèå ............................................................................... 3

×àñòü ². Ìåòîäîëîãè÷åñêèå îñíîâû òåîðèè ñîöèàëüíûõ

òåõíîëîãèé ............................................................... 10

Ãëàâà 1. Ñîäåðæàíèå, îñîáåííîñòè è âèäû ñîöèàëüíûõ

òåõíîëîãèé ........................................................ 11

1.1. Îïðåäåëåíèå ñóùíîñòè ñîöèàëüíûõ

òåõíîëîãèé ...................................................................... 11

1.2. Êëàññèôèêàöèÿ îñíîâíûõ âèäîâ ñîöèàëüíûõ

òåõíîëîãèé ...................................................................... 24

1.3. Îñíîâíûå ñâîéñòâà è ôóíêöèè ñîöèàëüíûõ

òåõíîëîãèé ...................................................................... 33

1.4. Õàðàêòåðèñòèêà ìåòîäîëîãè÷åñêèõ ïðèíöèïîâ

ñîöèàëüíûõ òåõíîëîãèé .................................................. 39

1.5. Ñîäåðæàíèå ñîöèàëüíî-òåõíîëîãè÷åñêîãî óêëàäà

îáùåñòâåííûõ ñèñòåì ..................................................... 47

Ãëàâà 2. Ãåíåçèñ ïðàêòè÷åñêèõ îñíîâ ñîöèàëüíî-

òåõíîëîãè÷åñêîé äåÿòåëüíîñòè ............................... 51

2.1. Âîçíèêíîâåíèå ñîöèàëüíî-òåõíîëîãè÷åñêîé

äåÿòåëüíîñòè ................................................................... 51

2.2. Âîçìîæíîñòè è ïðåäåëû òåõíîëîãèçàöèè

ñîöèàëüíîãî ïðîñòðàíñòâà .............................................. 62

2.3. Ñîäåðæàíèå è îñîáåííîñòè ñîöèàëüíî-

òåõíîëîãè÷åñêîé ïîëèòèêè ............................................. 67

Ãëàâà 3. Êîíöåïòóàëüíàÿ ýâîëþöèÿ òåîðèè ñîöèàëüíûõ

òåõíîëîãèé .................................................................. 72

3.1. Ñòàíîâëåíèå íàó÷íûõ îñíîâ ñîöèàëüíî-

òåõíîëîãè÷åñêîé äåÿòåëüíîñòè ...................................... 72

3.2. Îñíîâíûå íàïðàâëåíèÿ ðàçâèòèÿ òåîðèè

ñîöèàëüíûõ òåõíîëîãèé .................................................. 83

602

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ .............................. 89

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ....................... 90

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû ...... 91

×àñòü II. Ñîöèàëüíûå òåõíîëîãèè â ñîâðåìåííîì

îáùåñòâå ........................................................................ 94

Ãëàâà 4. Òåõíîëîãè÷åñêèå àñïåêòû ãëîáàëüíîé

ìîäåðíèçàöèè îáùåñòâåííûõ ñèñòåì .................... 95

4.1. Ïîíÿòèå ãëîáàëüíûõ ïðîáëåì ñîâðåìåííîé

öèâèëèçàöèè ................................................................... 95

4.2. Êëàññèôèêàöèÿ ãëîáàëüíûõ ñîöèàëüíûõ

òåõíîëîãèé ...................................................................... 99

4.3. Îñîáåííîñòè ãëîáàëüíîé ìîäåðíèçàöèè ...................... 104

Ãëàâà 5. Îáíîâëåíèå îáùåñòâåííûõ ñèñòåì 

êëþ÷åâîå çâåíî ñîöèàëüíîé ìîäåðíèçàöèè ....... 107

5.1. Îñíîâíûå ôàêòîðû îáíîâëåíèÿ îáùåñòâåííûõ

ñèñòåì ........................................................................... 107

5.2. Õàðàêòåðèñòèêà ñïîñîáîâ îáíîâëåíèÿ

îáùåñòâåííûõ ñèñòåì .................................................. 112

5.3. Òåõíîëîãèçàöèÿ ïðîöåññîâ îáíîâëåíèÿ

îáùåñòâåííûõ ñèñòåì ................................................... 117

Ãëàâà 6. Òåõíîëîãèè òðàíñôîðìàöèè ïîäñèñòåì

îáùåñòâà .................................................................... 122

6.1. Ïîíÿòèå î òåõíîëîãèÿõ îòäåëüíûõ ñôåð îáùåñòâà...... 122

6.2. Ñóùíîñòü ðåãèîíàëüíûõ òåõíîëîãèé ............................ 124

6.3. Îñîáåííîñòè òåõíîëîãèçàöèè ñîöèàëüíûõ

êîìïëåêñîâ.................................................................... 135

Ãëàâà 7. Òåõíîëîãè÷åñêèå ïðîöåññû â òðóäîâûõ

àññîöèàöèÿõ .............................................................. 142

7.1. Ñóùíîñòü è îñíîâíûå âèäû òðóäîâûõ àññîöèàöèé ...... 142

7.2. Òåõíîëîãè÷åñêèå ìîäåëè óïðàâëåíèÿ

ïåðñîíàëîì òðóäîâîé àññîöèàöèè ................................ 146

7.3. Òåõíîëîãèè ìîòèâàöèè òðóäîâîé

äåÿòåëüíîñòè ................................................................. 150

7.4. Òåõíîëîãèè ÷åëîâå÷åñêîãî êàïèòàëà ............................ 153

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ ............................ 158

603

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ..................... 158

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû .... 159

×àñòü ²²². Ïðàêñåîëîãè÷åñêèå òåõíîëîãèè ........................... 162

Ãëàâà 8. Ïðàêòè÷åñêàÿ æèçíü îáùåñòâà êàê îáúåêò

ñîöèàëüíîé òåõíîëîãèçàöèè ................................. 163

8.1. Ïîíÿòèå ñîöèàëüíîé ïðàêòèêè è ñîöèàëüíî-

ïðåîáðàçîâàòåëüíîé äåÿòåëüíîñòè ............................... 163

8.2. Êëàññèôèêàöèÿ è ñòðóêòóðà ñîöèàëüíî-

ïðåîáðàçîâàòåëüíîé äåÿòåëüíîñòè ............................... 165

8.3. Ñóùíîñòü è îñîáåííîñòè ïðàêñåîëîãè÷åñêèõ

òåõíîëîãèé .................................................................... 169

Ãëàâà 9. Õàðàêòåðèñòèêà îñíîâíûõ âèäîâ

ïðàêñåîëîãè÷åñêèõ òåõíîëîãèé ........................... 172

9.1. Òåõíîëîãèè ñîöèàëüíîãî ïëàíèðîâàíèÿ ....................... 172

9.2. Èãðîâûå òåõíîëîãèè ..................................................... 186

9.3. Óïðàâëåí÷åñêèå òåõíîëîãèè ......................................... 197

9.4. Àíòèêðèçèñíûå òåõíîëîãèè .......................................... 211

9.5. Ìèðîòâîð÷åñêèå òåõíîëîãèè ........................................ 234

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ ............................ 245

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ..................... 245

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû .... 246

×àñòü IV. Èíôîðìàöèîííûå òåõíîëîãèè .............................. 249

Ãëàâà 10. Èíôîðìàöèîííûå ïðîöåññû â ñîâðåìåííîì

ìèðå ............................................................................ 250

10.1. Ñóùíîñòü èíôîðìàöèè è åå ðîëü â ñîâðåìåííîì

îáùåñòâå ....................................................................... 250

10.2. Íåîáõîäèìîñòü òåõíîëîãèçàöèè èíôîðìàöèîííûõ

ïðîöåññîâ ...................................................................... 255

Ãëàâà 11. Õàðàêòåðèñòèêà îñíîâíûõ âèäîâ

èíôîðìàöèîííûõ òåõíîëîãèé ............................... 258

11.1. Ýâîëþöèÿ èíôîðìàöèîííûõ òåõíîëîãèé ...................... 258

11.2. Èíôîðìàöèîííî-êîìïüþòåðíûå òåõíîëîãèè................. 260

11.3. Òåõíîëîãèè ñîöèàëüíîãî ïîçíàíèÿ ............................... 263

11.4. Èíôîðìàöèîííî-àíàëèòè÷åñêèå òåõíîëîãèè ................ 268

604

11.5. Òåõíîëîãèè ïàáëèê ðèëåéøíç

(ÐR-òåõíîëîãèè) ............................................................ 290

11.6. Èíôîðìàöèîííûå âîéíû è ïðîáëåìà

èõ òåõíîëîãèçàöèè ........................................................ 296

11.7. Îáðàçîâàòåëüíûå òåõíîëîãèè ....................................... 305

11.8. Èíòåëëåêòóàëüíûå òåõíîëîãèè..................................... 315

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ ............................ 329

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ..................... 329

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû .... 330

×àñòü V. Ïîëèòè÷åñêèå òåõíîëîãèè ....................................... 333

Ãëàâà 12. Ïîëèòè÷åñêàÿ äåÿòåëüíîñòü êàê îáúåêò

ñîöèàëüíîé òåõíîëîãèçàöèè ................................. 334

12.1. Ïîíÿòèå ïîëèòèêè è ïîëèòè÷åñêèõ òåõíîëîãèé .......... 334

12.2. Ñòðóêòóðà ïîëèòè÷åñêèõ òåõíîëîãèé ........................... 343

12.3. Òèïîëîãèÿ ïîëèòè÷åñêèõ òåõíîëîãèé ........................... 347

Ãëàâà 13. Õàðàêòåðèñòèêà îñíîâíûõ âèäîâ ïîëèòè÷åñêèõ

òåõíîëîãèé ................................................................ 352

13.1. Òåõíîëîãèè ïîëèòè÷åñêîãî àíàëèçà ............................. 352

13.2. Òåõíîëîãèè ïîëèòè÷åñêîãî êîíñóëüòèðîâàíèÿ ............. 359

13.3. Òåõíîëîãèè óïðàâëåíèÿ

ïîëèòè÷åñêèìè êîíôëèêòàìè ....................................... 369

13.4. Òåõíîëîãèè ïðèíÿòèÿ ïîëèòè÷åñêèõ ðåøåíèé ............. 390

13.5. Òåõíîëîãèè ôîðìèðîâàíèÿ

ãîñóäàðñòâåííîé ïîëèòèêè ........................................... 408

13.6. Èçáèðàòåëüíûå òåõíîëîãèè .......................................... 419

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ ............................ 438

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ..................... 439

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû .... 439

×àñòü V². Äèàãíîñòè÷åñêèå òåõíîëîãèè ................................ 444

Ãëàâà 14. Ñîäåðæàíèå ñîöèàëüíî-

äèàãíîñòè÷åñêîé äåÿòåëüíîñòè ............................. 445

14.1. Ñóùíîñòü è âèäû ñîöèàëüíîé äèàãíîñòèêè ................. 445

14.2. Ìåòîäû, ñòðóêòóðà è ôóíêöèè ñîöèàëüíî-

äèàãíîñòè÷åñêîé äåÿòåëüíîñòè ..................................... 452

605

Ãëàâà 15. Õàðàêòåðèñòèêà îñíîâíûõ âèäîâ

äèàãíîñòè÷åñêèõ òåõíîëîãèé ................................ 458

15.1. Òåõíîëîãèè ñîöèàëüíîé ýêñïåðòèçû ............................ 458

15.2. Òåõíîëîãèè ñîöèàëüíîãî ýêñïåðèìåíòà ....................... 466

15.3. Òåõíîëîãèè ñîöèàëüíîãî ïðîãíîçèðîâàíèÿ .................. 480

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ ............................ 495

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ..................... 495

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû .... 496

×àñòü V²². Ïðîåêòèðîâàíèå è âíåäðåíèå ñîöèàëüíûõ

òåõíîëîãèé .............................................................. 499

Ãëàâà 16. Ñóùíîñòü ñîöèàëüíî-

ïðîåêòèðîâî÷íîé äåÿòåëüíîñòè ............................ 500

16.1. Ïîíÿòèå ñîöèàëüíîãî ïðîåêòèðîâàíèÿ

è åãî îñîáåííîñòè ......................................................... 500

16.2. Õàðàêòåðèñòèêà ñïîñîáîâ ïðîåêòèðîâàíèÿ

ñîöèàëüíûõ òåõíîëîãèé ................................................ 510

16.3. Îñíîâíûå ïðèíöèïû è ýòàïû ñîöèàëüíîãî

ïðîåêòèðîâàíèÿ ............................................................ 514

16.4. Ìåòîäû ñîöèàëüíîãî ïðîåêòèðîâàíèÿ è òåíäåíöèè

åãî ðàçâèòèÿ ................................................................. 530

Ãëàâà 17. Îïåðàöèîíàëèçàöèÿ ïðîåêòèðîâàíèÿ

ñîöèàëüíûõ òåõíîëîãèé ......................................... 536

17.1. Ïîíÿòèå îïåðàöèè è îïåðàöèîíàëüíîé

ñèñòåìû ......................................................................... 536

17.2. Ñòðóêòóðà è âèäû îïåðàöèîíàëüíûõ ñèñòåì ............... 539

17.3. Òåõíîëîãèÿ ïðîöåññà ïðîåêòèðîâàíèÿ

îïåðàöèîíàëüíûõ ñèñòåì .............................................. 545

Ãëàâà 18. Èííîâàöèîííûé õàðàêòåð ïðîåêòèðîâàíèÿ

ñîöèàëüíûõ òåõíîëîãèé ......................................... 550

18.1. Ïîíÿòèå èííîâàöèé è èõ êëàññèôèêàöèÿ .................... 550

18.2. Ñòðóêòóðà èííîâàöèîííîãî ïðîöåññà ........................... 557

18.3. Ïðîáëåìà ñòàíîâëåíèÿ è ðàçâèòèÿ

ñîöèàëüíûõ èííîâàöèé ................................................. 560

606

Ãëàâà 19. Ýôôåêòèâíîñòü ñîöèàëüíûõ òåõíîëîãèé

è ñïîñîáû èõ âíåäðåíèÿ ........................................ 568

19.1. Ñïîñîáû ïðîâåðêè ñîöèàëüíûõ èííîâàöèé

è òåõíîëîãèé ................................................................. 568

19.2. Òåõíîëîãè÷åñêèå îñíîâû ïðîâåðêè

è âíåäðåíèÿ ñîöèàëüíûõ òåõíîëîãèé ........................... 572

19.3. Îðãàíèçàöèîííî-ïðîöåäóðíûå ïðîáëåìû âíåäðåíèÿ

ñîöèàëüíûõ òåõíîëîãèé ................................................ 581

19.4. Çàðóáåæíûé îïûò âíåäðåíèÿ

ñîöèàëüíûõ òåõíîëîãèé ................................................ 586

Âîïðîñû äëÿ ïîäãîòîâêè è ñàìîêîíòðîëÿ ............................ 593

Òåìàòèêà ðåôåðàòîâ è êîíòðîëüíûõ çàäàíèé ..................... 594

Ñïèñîê èñïîëüçîâàííîé è ðåêîìåíäóåìîé ëèòåðàòóðû .... 595

Çàêëþ÷åíèå ................................................................................. 598

607

Íàâ÷àëüíå âèäàííÿ

Ñóðì³í Þð³é Ïåòðîâè÷

Òóëåíêîâ Ìèêîëà Âàñèëüîâè÷

ÒÅÎÐ²ß ÑÎÖ²ÀËÜÍÈÕ ÒÅÕÍÎËÎÃ²É

Íàâ÷àëüíèé ïîñ³áíèê

(Ðîñ. ìîâîþ)

Â³äïîâ³äàëüíèé ðåäàêòîð Â. Ä. Áîíäàð

Ðåäàêòîð Ñ. Ã. Aòäàºâà

Êîðåêòîð Ë. Ã. Áóðëàê³íà

Êîìïþòåðíå âåðñòàííÿ Ò. ². Ãóáàíîâà

Îôîðìëåííÿ îáêëàäèíêè Î. Î. Ñòåöåíêî

Ï³äï. äî äðóêó 05.07.04. Ôîðìàò 60

84/

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03039 Êè¿â-39, âóë. Ôðîìåò³âñüêà, 2, ÌÀÓÏ

Ñâ³äîöòâî ïðî âíåñåííÿ äî Äåðæàâíîãî ðåºñòðó

ñóáºêò³â âèäàâíè÷î¿ ñïðàâè ÄÊ ¹ 8 â³ä 23.02.2000

ÂÀÒ Á³ëîöåðê³âñüêà êíèæêîâà ôàáðèêà

09117 Á³ëà Öåðêâà-17, âóë. Ëåñÿ Êóðáàñà, 4

Ó ïîñ³áíèêó ðîçãëÿíóòî îñíîâí³ ïèòàííÿ òåîð³¿ ³ ïðàêòèêè ñîö³àëüíèõ òåõíîëîã³é,

íåîáõ³äí³ñòü â ÿêèõ ïîñò³éíî çðîñòàº ó çâÿçêó ç ïîñò³íäóñòð³àëüíèì ðîçâèòêîì ñó÷àñ-

íîãî ñóñï³ëüñòâà. Îñîáëèâó óâàãó ïðèä³ëåíî íå ëèøå îñìèñëåííþ ïðèðîäè ³ òåíäåí-

ö³ÿì ðîçâèòêó ñîö³àëüíèõ òåõíîëîã³é, à é ¿õí³ì íàóêîâî-ïðàêòè÷íèì îñíîâàì, à òàêîæ

ðîë³ â ñó÷àñíîìó ñóñï³ëüñòâ³. Ïðè àíàë³ç³ îêðåìèõ ñôåð ³ íàïðÿì³â çàñíóâàííÿ ñî-

ö³àëüíèõ òåõíîë³ã³é ´ðóíòîâíî ñõàðàêòåðèçîâàíî ñîö³àëüíî-³íæåíåðíó ä³ÿëüí³ñòü,

ïîâÿçàíó ç ïðîåêòóâàííÿì ³ êîíñóëüòóâàííÿì ñîö³àëüíèõ îáºêò³â, ÿâèù ³ ïðîöåñ³â. Êð³ì

òîãî, ïðåäìåòíî ïðîàíàë³çîâàíî ïðîáëåìè ðîçðîáêè ³ âò³ëåííÿ ñîö³àëüíèõ òåõíîëîã³é

äëÿ âèð³øåííÿ íàéâàæëèâ³øèõ ïðîáëåì ñîö³àëüíîãî óïðàâë³ííÿ.

Äëÿ ñòóäåíò³â óñ³õ îñâ³òíüî-êâàë³ô³êàö³éíèõ ð³âí³â, ÿê³ ñïåö³àë³çóþòüñÿ â ãàëóç³ ñî-

ö³îëîã³¿, ñîö³àëüíî¿ ðîáîòè, ïîë³òîëîã³¿, ïñèõîëîã³¿, ìåíåäæìåíòó, à òàêîæ äëÿ âèêëàäà÷³â,

íàóêîâèõ ïðàö³âíèê³â, óïðàâë³íö³â, ñîö³àëüíèõ ³íæåíåð³â, ï³äïðèºìö³â ³ äëÿ âñ³õ, õòî çóñ-

òð³÷àºòüñÿ ó ñâî¿é ä³ÿëüíîñò³ ç íåîáõ³äí³ñòþ ñîö³àëüíîãî ðåôîðìóâàííÿ.