Мунін Г.Б., Змійов А.О., Зінов’єв Г.О., Самарцев Є.В., Гаца О.О., Максимець К.П., Роглєв Х.Й. Управління сучасним готельним комплексом
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ïðîäóêòè çàñíîâàí³ íà ñèñòåìàõ ñ³ìåéñòâà epitome Enterprise Solutions ³ âêëþ÷àþòü ñèñòåìè
óïðàâë³ííÿ äëÿ ãîòåë³â, ñèñòåìè óïðàâë³ííÿ ðåñòîðàíàìè, ñèñòåìè êîðïîðàòèâíîãî
óïðàâë³ííÿ, ñèñòåìè öåíòðàëüíîãî áðîíþâàííÿ, åëåêòðîííî¿ êîìåðö³¿, á³çíåñ-àíàë³òèêè, à
òàêîæ øèðîê³ ìîæëèâîñò³ ³íòåãðàö³¿ ³ç çîâí³øí³ìè ïðèêëàäíèìè ïðîãðàìàìè.
Äëÿ íàäàííÿ ê볺íòàì ïîâíîãî êîìïëåêñó âçàºìîçâ’ÿçàíèõ ñèñòåì Libra Hospitality ìàº
òàêîæ ò³ñí³ ïàðòíåðñüê³ óãîäè ç ïðîâ³äíèìè ïîñòà÷àëüíèêàìè ñóì³æíèõ ñèñòåì, ñåðåä ÿêèõ -
«Ãîòåëüí³ òåõíîëî㳿», Êèåâ . 485 Libra Hospitality LLC
Êîìïàí³ÿ «Ãîòåëüí³ òåõíîëî㳿»
ñèñòåìè ³íòåðàêòèâíîãî òåëåáà÷åííÿ, ñèñòåìè óïðàâë³ííÿ ñàíàòîðíîþ ä³ÿëüí³ñòþ, ñèñòåìè
òåëåôîííî¿ òàðèô³êàö³¿ ³ ñèñòåìè åëåêòðîííèõ äâåðíèõ çàìê³â. Äåÿê³ ³ç öèõ ñèñòåì, çîêðåìà
ñèñòåìà óïðàâë³ííÿ ìåäè÷íèì îáñëóãîâóâàííÿì â ñàíàòîð³ÿõ OpenSpa, ïîñòàâëÿþòüñÿ,
âñòàíîâëþþòüñÿ ³ îáñëóãîâóþòüñÿ ôàõ³âöÿìè êîìïàí³¿ Libra Hospitality, ³íø³ ìîæóòü áóòè
ïîñòàâëåí³ íà óìîâàõ ñóáï³äðÿäó.
Ñèñòåìè, ùî ïîñòàâëÿþòüñÿ, ïðîéøëè ëîêàë³çàö³þ â³äïîâ³äíî äî âèìîã êðà¿í ÑÍÄ. Âñ³
çì³íè â çàêîíîäàâñòâ³ ³ óìîâàõ ðèíêó, à òàêîæ ïîáàæàííÿ êîðèñòóâà÷³â ñèñòåì ðåãóëÿðíî
çíàõîäÿòü â³ääçåðêàëåííÿ â íîâèõ âåðñ³ÿõ ïðîãðàìíèõ ïðîäóêò³â.
Êîìïàí³ÿ Libra Hospitality íàäຠøèðîêèé ñïåêòð ïðîôåñ³éíèõ ïîñëóã, íàïðàâëåíèõ íà
äîñÿãíåííÿ íàéá³ëüøî¿ åôåêòèâíîñò³ ïðîåêò³â àâòîìàòèçàö³¿ ç óðàõóâàííÿì îñîáëèâîñòåé ³
³íäèâ³äóàëüíèõ âèìîã êîæíîãî ê볺íòà. Êîíñóëüòàö³éí³ ïîñëóãè êîìïàí³¿ äîïîìàãàþòü ê볺íòàì
êîìïàí³¿ óñï³øíî çàñòîñîâóâàòè åôåêòèâí³ ìåòîäè óïðàâë³ííÿ ³ ñòàíäàðòè îáñëóãîâóâàííÿ
ãîñòåé ç âèêîðèñòàííÿì íàéñó÷àñí³øèõ òåõíîëîã³÷íèõ ð³øåíü.
Ò³ñí³ ïàðòíåðñüê³ â³äíîñèíè êîìïàí³¿ Libra Hospitality ç ïðîâ³äíèìè êîíñàëòèíãîâèìè òà
êåðóþ÷èìè êîìïàí³ÿìè ðåã³îíó äîçâîëÿþòü íàäàâàòè ê볺íòàì íàéá³ëüø åôåêòèâí³
êîíñóëüòàö³¿ ³ «íîó-õàó» äëÿ óñï³øíîãî âåäåííÿ á³çíåñó ç âèêîðèñòàííÿì ñó÷àñíèõ òåõíîëîã³é.
Âïðîâàäæåííÿ ñèñòåì àâòîìàòèçàö³¿, ùî ïîñòàâëÿþòüñÿ êîìïàí³ºþ Libra Hospitality,
çä³éñíþºòüñÿ çà âèñîêîåôåêòèâíîþ ìåòîäèêîþ, ùî çàáåçïå÷óº ñòðóêòóðîâàíèé ³
ðåçóëüòàòèâíèé ïðîöåñ çä³éñíåííÿ ïðîåêòó. Êîíô³ãóðàö³ÿ ñèñòåì ³ íàâ÷àííÿ ïåðñîíàëó
ãîòåëþ ïðîâîäèòüñÿ êâàë³ô³êîâàíèìè ³ äîñâ³ä÷åíèìè êîíñóëüòàíòàìè. ϳñëÿ ââåäåííÿ ñèñòåì
â åêñïëóàòàö³þ ìè íàäàºìî ïîâíèé êîìïëåêñ ïîñëóã ³ç ñóïðîâîäó ïðîåêòó ³ òåõí³÷íî¿
ï³äòðèìêè, ãàðàíòóþ÷è íàä³éíå ôóíêö³îíóâàííÿ ñèñòåì ³ ¿õ íàéá³ëüø åôåêòèâíå
âèêîðèñòàííÿ.
Öåíòð ï³äòðèìêè êîìïàí³¿ Libra Hospitality ãàðàíòóº âèñîêèé ð³âåíü ³ îïåðàòèâí³ñòü íàäàííÿ
ïîñëóã.
̳æíàðîäí³ êèòè
Óïðàâë³ííÿ ñó÷àñíèì ãîòåëüíèì êîìïëåêñîì
«Ãîòåëüí³ òåõíîëî㳿», Êèåâ. 486 Libra Hospitality LLC
Ê볺íòè
Ïîíàä 4000 ê볺íò³â ó 83 êðà¿íàõ ñâ³òó âèêîðèñòîâóþòü òåõíîëî㳿 epitome Enterprise Solu-
tions. Ñåðåä êîðèñòóâà÷³â ñèñòåìè – ïðîâ³äí³ ì³æíàðîäí³ ãîòåëüí³ ìåðåæ³, ðåã³îíàëüí³ ëàíöþãè
³ íåçàëåæí³ ãîòåë³.
Ó Ðîñ³¿ ³ êðà¿íàõ ÑÍÄ ñèñòåìà óïðàâë³ííÿ ãîòåëåì epitome PMS âæå çàâîþâàëà ñåðéîçíó
ðåïóòàö³þ ³ âèéøëà â ë³äåðè ðèíêó.
Íèæ÷å ïðèâîäèòüñÿ âèá³ðêîâèé ñïèñîê ì³æíàðîäíèõ ê볺íò³â ³ ãîòåë³â, ùî âèêîðèñòîâóþòü
ñèñòåìè epitome.
Ñïèñîê ê볺íò³â
Ãðóïà ãîòåë³â Premier International (Óêðà¿íà)
Ãîòåëü «Ïðåì’ºð-Ïàëàñ» - Êè¿â, 250 íîìåð³â
Ãîòåëü «Îðåàíäà» - ßëòà, 120 íîìåð³â
Ãðóïà ãîòåë³â OREA HOTELS (×åõ³ÿ, Ñëîâà÷÷èíà)
Ãîòåëü «Zvon» - Ìàð³àíñüê³ Ëàçíº, 56 íîìåð³â
Ãîòåëü «Palace» - Ìàð³àíñüê³ Ëàçíº, 79 íîìåð³â
Ãîòåëü «Voronez I» - Áðíî, 369 íîìåð³â
Ãîòåëü «Voronez II» - Áðíî, 110 íîìåð³â
Ãîòåëü «Santon» - Áðíî, 113 íîìåð³â
Ãîòåëü «Club» - Áðàòèñëàâà, 31 íîìåð
Ãîòåëü «Horal» - Øïèíäëåðóâ Ìëèí, 164 íîìåðè
Ãîòåëü «Lazne Sedmihorky» - Òóðíîâ, 69 íîìåð³â
Ãîòåëü «Zamek Hruba Skala» - Òóðíîâ, 57 íîìåð³â
Ãîòåëü «Polonia» - Ìàð³àíñüê³ Ëàçíº, 84 íîìåðè
Ãîòåëü «Bohemia» - Ìàð³àíñüê³ Ëàçíº, 88 íîìåð³â
Ãîòåëü «Fontana I» - Ëóãà÷îâèöå, 127 íîìåð³â
Ãîòåëü «Fontana II» - Ëóãà÷îâèöå, 141 íîìåð
Ãîòåëü «Devet Skal» - Ñâðàòêà, 130 íîìåð³â
Ãîòåëü «Central» - Øïèíäëåðóâ Ìëèí, 63 íîìåðè
Ãðóïà ãîòåë³â Genea Hotels (×åõ³ÿ)
Ãîòåëü «Dvorak» - ×åñê³ Êðóìëîâ, 22 íîìåðè
Ãîòåëü «Dvorak» - ×åñêå Áóäåéîâèöå, 33 íîìåðè
Ãîòåëü «Dvorak» - Òàáîð, 72 íîìåðè
Ãîòåëü «Lazne» - Òàáîð, 15 íîìåð³â
Ãîòåëü «Apollon» - Âàëòèöå, 22 íîìåðè
Ãîòåëü «Mlyn» - Âåëåãðàä, 28 íîìåð³â
Ãðóïà ãîòåë³â Montenegro Stars (×îðíîãîð³ÿ) - Ãîòåëü «Splendid» - Áåäæè÷³, 185 íîìåð³â
Ãîòåëü «Montenegro» - Áåäæè÷³, 172 íîìåðè
Ãîòåëü «Blue Star» - Áóäâà, 50 íîìåð³â
Ãðóïà ãîòåë³â ORCO Hotel Development (×åõ³ÿ)
Ãîòåëü «Residence Diana» - Âàðøàâà, 46 íîìåð³â
Ãðóïà ãîòåë³â Heliopark Hotels (Ðîñ³ÿ)
Ãîòåëü «Ïð³ìîðñêàÿ» - Ñî÷è, 382 íîìåðè
«Ãîòåëüí³ òåõíîëî㳿», Êèåâ . 487 Libra Hospitality LLC
Êîìïàí³ÿ «Ãîòåëüí³ òåõíîëî㳿»
Ãîòåëü «Êàíòðè» - Ìîñêîâñüêà îáë., 153 íîìåðè
Ãîòåëü «Åììàóñ» - Òâåðñüêà îáë., 85 íîìåð³â
Ãîòåëü «Òàëàññî» - Ìîñêîâñüêà îáë., 162 íîìåðè
Óïðàâëÿþ÷à êîìïàí³ÿ ÊÐÀÑ Îòåëü (Óêðà¿íà)
Ãîòåëü «Êðàñ Îòåëü Íîðä» - ßëòà, 37 íîìåð³â
Ãîòåëü «Ëåâàíò» - ßëòà, 56 íîìåð³â
Ãðóïà ãîòåë³â Îçîí (Ðîñ³ÿ)
Ãîòåëü «Îçîí ×åãåò» - Ïðèåëüáðóññÿ, 20 íîìåð³â
Ãîòåëü «Îçîí Ëàíäõàóñ» - Ïðèåëüáðóññÿ, 24 íîìåðè
Ãîòåëü «Ãðàíä Îçîí» - Ïðèåëüáðóññÿ, 12 íîìåð³â
Ãîòåëü «Ñàâîé» - Ìîñêâà, 86 íîìåð³â
Ãîòåëü «Êàòåðèíà Ñèòè» - Ìîñêâà, 121 íîìåð
Ãîòåëüíèé êîìïëåêñ «Êîñìîñ» - Ìîñêâà, 1770 íîìåð³â
Ãîòåëü «Îêòÿáðüñêàÿ» - Ñ.-Ïåòåðáóðã, 563 íîìåðè
ÒÃÊ «²çìàéëîâî», Ãîòåëü «²çìàéëîâî – Äåëüòà» - Ìîñêâà, 1000 íîìåð³â
Ïàíñ³îíàò «Þãðà» - Êðàñíîäàðñüêèé êðàé, 240 íîìåð³â
Ãîòåëü «Äîìîäåäîâî Àåðîòåëü» - Ìîñêâà, 300 íîìåð³â
Ãîòåëüíèé êîìïëåêñ «Æåì÷óæèíà» - Ñî÷è, 982 íîìåðè
Ãîòåëü «Îêòÿáðüñêàÿ – Ô³ë³àë» - Ñ.-Ïåòåðáóðã, 114 íîìåð³â
Ãîòåëü «Ä³íàîäà» - Ìîñêâà, 64 íîìåðè
Êîíãðåñ-îòåëü «Äîí-Ïëàçà» - Ðîñòîâ-íà-Äîíó, 243 íîìåðè
Ãîòåëü «Âëàä ²íí» - Âëàäèâîñòîê, 60 íîìåð³â
Ãîòåëü «Ãðàíä Îòåëü ªâðîïà» - Áàêó, 94 íîìåðè
Ãîòåëü «Ðèãà» - Ðèãà, 243 íîìåðè
Ãîòåëü «Ìîðñêàÿ Çâºçäà» - Ñî÷è, 54 íîìåðè
Ãîòåëü «Åäåëüâåéñ» - Êðàñíà Ïîëÿíà, 30 íîìåð³â
Ãîòåëü «Ðåä³ñîí ÑÀÑ Ëàçóðíàÿ Ïàðê Îòåëü» - Ñî÷è, 447 íîìåð³â
Ñïîðòèâíèé ïàðê «Âîëåí» - Ìîñêîâñüêà îáëàñòü, 85 íîìåð³â
ÒÃÊ «²çìàéëîâî», Ãîòåëü «²çìàéëîâî – Ãàììà» - Ìîñêâà, 1000 íîìåð³â
Ãîòåëü «Õåíäå» - Âëàäèâîñòîê, 155 íîìåð³â
Ãîòåëü «Ïèêàä³ë³» - Ìîñêîâñüêà îáëàñòü, 11 íîìåð³â
«Êóðîðòíèé êîìïëåêñ ³ì. Òåðëåöüêîãî» - ßëòà, 15 êîòåäæ³â
Ãîòåëü «Áóäàïåøò» - Ìîñêâà, 121 íîìåð
Ãîòåëü «Äí³ïðî» - Êè¿â, 192 íîìåðè
Ãîòåëü «Ìîñêâà» - Ñî÷è, 400 íîìåð³â
Ãîòåëü «Øîäëèê Ïàëàñ» - Òàøêåíò, 107 íîìåð³â
Ãîòåëü «Äðóæáà» - Âèáîðã, 104 íîìåðè
Ãîòåëü «Ñàõàë³í-Ñàïîðî» - Þæíî-Ñàõàë³íñüê, 81 íîìåð
Ãîòåëü «Ìåðèä³àí» - Ìóðìàíñüê, 140 íîìåð³â
Ãîòåëü «Ìàã³ñòð» - ªêàòåðèíáóðã, 22 íîìåðè
Ãîòåëü «Ïðåçèäåíò-Îòåëü» - Óôà, 89 íîìåð³â
Ãîòåëü «Àðêàä³ÿ Ïëàçà» - Îäåñà, 24 íîìåðà
Ãîòåëü «Ïðîìåòåé» - Ñî÷è, 75 íîìåð³â
Äà÷íèé îòåëü «²ñòðà-Õîë³äåé» - Ìîñêîâñüêà îáëàñòü, 80 íîìåð³â
Ãîòåëü «ªâðîïà» - Êðàñíîäàð, 11 íîìåð³â
Ñàíàòîð³é «Ãîëóáàÿ Âîëíà» - Êðàñíîäàðñüêèé êðàé, 300 íîìåð³â
Óïðàâë³ííÿ ñó÷àñíèì ãîòåëüíèì êîìïëåêñîì
«Ãîòåëüí³ òåõíîëî㳿», Êèåâ. 488 Libra Hospitality LLC
Ãîòåëü «²íòóðèñò-Õàáàðîâñê» - Õàáàðîâñüê, 283 íîìåðè
Ãîòåëü «Ãàëåðåÿ» - ñ. Àáðàìöåâî, Ìîñêîâñüêà îáëàñòü, 50 íîìåð³â
Ãîòåëü «×àéêà» - Ñî÷è, 150 íîìåð³â
Ãîòåëü «Ñî÷è Áðèç Îòåëü» - Ñî÷è, 160 íîìåð³â
Ãîòåëüíèé êîìïëåêñ «Þãîðñêàÿ Äîë³íà» - Õàíòè-Ìàíñ³éñüê, 300 íîìåð³â
Ãîòåëü «Äàôíà» - Ìîñêîâñüêà îáë., 14 íîìåð³â
Öåíòð ëèæíîãî ñïîðòó «Äåìèíî» - ßðîñëàâëü, 22 íîìåðè
Ãîòåëü «Öåíòðàëü» - Äîíåöüê, 82 íîìåðè
óðñüêîëèæíèé ïàðê «ßõðîìà» - Ìîñêîâñüêà îáë., 40 íîìåð³â
²íñòèòóò òóðèçìó ³ ãîñòèííîñò³ - Ìîñêâà
Ãîòåëü «Àíäåðñåí» - Ñàíêò-Ïåòåðáóðã, 140 íîìåð³â
Ñàíàòîðíèé «Ïðèìî𒺻 - Ãåëåíäæèê, 78 íîìåð³â
Ãîòåëü «Ìàã³ñòðàò» - Òîìñüê, 26 íîìåð³â
Ãîòåëü «Òàò’ÿíà» - Ñî÷è, 26 íîìåð³â
Ãîòåëü «Àåðîïîë³ñ» - Ìîñêâà, 157 íîìåð³â
Ãîòåëü «Ãàâàíü» - Âëàäèâîñòîê, 65 íîìåð³â
Ñàíàòîðíî-êóðîðòíèé êîìïëåêñ «Ôîðîñ» - ßëòà, 172 íîìåðè
Ãîòåëü «Òîìñê» - Òîìñüê, 198 íîìåð³â
Ãîòåëü «ÍàøHOTEL» - Ñàíêò-Ïåòåðáóðã, 58 íîìåð³â
Ãîòåëü «Ïðåì’ºð» - ªêàòåðèíáóðã, 18 íîìåð³â
Îãëÿä òåõíîëîã³é epitome Enterprise Solutions
Êîìïëåêñ ïðîãðàìíèõ ïðîäóêò³â epitome Enterprise Solutions ïðèçíà÷åíèé äëÿ
àâòîìàòèçàö³¿ óïðàâë³ííÿ ï³äïðèºìñòâàìè ãîòåëüíî¿ ãàëóç³, ³íòåãðàö³¿ òåõíîëîã³÷íèõ ïðîöåñ³â,
çàáåçïå÷åííÿ êîìïëåêñíîãî á³çíåñ-àíàë³çó ³ ðîçøèðåííÿ ìîæëèâîñòåé ç îáñëóãîâóâàííÿ ³
çàëó÷åííÿ ãîñòåé. Ó ñ³ìåéñòâî epitome Enterprise Solutions âõîäÿòü ñèñòåìè
âíóòð³øíüîãîòåëüíîãî ³ êîðïîðàòèâíîãî óïðàâë³ííÿ, öåíòðàëüíîãî áðîíþâàííÿ, åëåêòðîííî¿
êîìåðö³¿ ³ á³çíåñ-àíàë³òèêè, êîæíà ç ÿêèõ âîëî䳺 øèðîêèìè ìîæëèâîñòÿìè ³íòåãðàö³¿ ³ç
çîâí³øí³ìè ïðèêëàäíèìè ïðîãðàìàìè. Ðîçðîáíèêîì ñèñòåì epitome Enterprise Solutions º
êîìïàí³ÿ Hotel Information Systems (HIS), ÑØÀ, ñâ³òîâèé ë³äåð â îáëàñò³ ³íôîðìàö³éíèõ
òåõíîëîã³é äëÿ ³íäóñò𳿠ãîñòèííîñò³.
Á³ëüø í³æ äâàäöÿòèð³÷íèé äîñâ³ä êîìïàí³¿ HIS ó ðîçðîáö³ ³ âïðîâàäæåíí³ ãîòåëüíèõ
³íôîðìàö³éíèõ òåõíîëîã³é äîçâîëÿº ¿é ñòâîðþâàòè íàä³éí³, ïåðåâ³ðåí³ íà ïðàêòèö³, âèçíàí³
ê볺íòàìè ïðîãðàìí³ çàñîáè, ùî â³äïîâ³äàþòü ñó÷àñíèì âèìîãàì äî îðãàí³çàö³¿ óïðàâë³ííÿ
ãîòåëÿìè. Óñï³õ HIS ñòàâ ìîæëèâèé çàâäÿêè çäàòíîñò³ çíàõîäèòè îïòèìàëüí³ òåõí³÷í³ ð³øåííÿ,
ùî äîçâîëÿþòü ãîòåëÿì ïðîïîíóâàòè íåïåðåâåðøåíó ÿê³ñòü ãîòåëüíèõ ïîñëóã.  îñíîâ³ ñèñòåì
HIS ëåæàòü ï’ÿòü îñíîâîïîëîæíèõ åëåìåíò³â – Ñòàá³ëüí³ñòü, Ôóíêö³îíàëüí³ñòü, Ïðîñòîòà
âèêîðèñòàííÿ, ̳í³ìàëüí³ âèìîãè äî îáñëóãîâóâàííÿ ³ Ìîãóòí³ ìîæëèâîñò³ àíàë³òè÷íî¿
îáðîáêè íàêîïè÷óâàíî¿ ³íôîðìàö³¿. ²íôîðìàö³éí³ ð³øåííÿ HIS âæå çàáåçïå÷óþòü
ôóíêö³îíóâàííÿ áàãàòüîõ âñåñâ³òíüî â³äîìèõ ãîòåë³â ³ ãîòåëüíèõ ìåðåæ. Ïîíàä 4000 ñèñòåì
êîìïàí³¿, óñï³øíî ôóíêö³îíóþ÷èõ â ãîòåëÿõ 83 êðà¿í ñâ³òó, ñëóæàòü ï³äòâåðäæåííÿì
áàãàòîð³÷íîãî óñï³øíîãî ðîçâèòêó HIS íà ñâ³òîâîìó ðèíêó òåõíîëîã³é äëÿ ³íäóñòð³¿
ãîñòèííîñò³.
Ô³ëîñîô³ÿ êîìïàí³¿ Hotel Information Systems
гâåíü ðîçâèòêó ãîòåëüíîãî á³çíåñó â ñó÷àñíèõ óìîâàõ
âèìàãຠñòâîðåííÿ íà ï³äïðèºìñòâ³ ìîãóòíüî¿ ³ ãíó÷êî¿
³íôîðìàö³éíî¿ ñèñòåìè, íàïðàâëåíî¿ íà ð³øåííÿ
ñòðàòåã³÷íèõ çàâäàíü, ùî ñòîÿòü ïåðåä îðãàí³çàö³ºþ.
Êîìïàí³ÿ HIS ïðèä³ëÿº âåëèêó óâàãó âñòàíîâëåííþ ì³öíèõ
«Ãîòåëüí³ òåõíîëî㳿», Êèåâ . 489 Libra Hospitality LLC
Êîìïàí³ÿ «Ãîòåëüí³ òåõíîëî㳿»
ïàðòíåðñüêèõ â³äíîñèí ç³ ñâî¿ìè ê볺íòàìè ÿê áåçïîñåðåäíüî, òàê ³ ÷åðåç ìåðåæó äîñâ³ä÷åíèõ
ïàðòíåð³â ³ äèñòðèá’þòîð³â, êîìïåòåíòíî ³ ö³ëåñïðÿìîâàíî âèð³øóþ÷è çàäà÷³ âäîñêîíàëåííÿ
³íôîðìàö³éíèõ ñèñòåì, ùî çàñòàð³âàþòü àáî âòðà÷àþòü ãíó÷ê³ñòü. Îñíîâíèì ïðèíöèïîì
ðîáîòè HIS º çàáåçïå÷åííÿ ¿¿ ê볺íò³â òåõíîëîã³ÿìè óïðàâë³ííÿ, ùî äîçâîëÿþòü ïðîïîíóâàòè
áåçäîãàííèé ð³âåíü îáñëóãîâóâàííÿ ãîñòåé â ïîºäíàíí³ ³ç çàáåçïå÷åííÿì âèñîêî¿ åôåêòèâíîñò³
ðîáîòè ï³äïðèºìñòâà ³ øâèäêî¿ â³ääà÷³ â³ä ³íâåñòèö³é.
HIS ïîñò³éíî óäîñêîíàëþº ïðîïîíîâàí³ ïðîäóêòè ³ ïîñëóãè, âèêîðèñòîâóþ÷è
íàéñó÷àñí³ø³ ï³äõîäè ³ òåõíîëîã³÷í³ ð³øåííÿ. Ìåòîþ ö³º¿ ðîáîòè º ñòâîðåííÿ îïòèì³çîâàíèõ
äëÿ ïîòðåá ê볺íò³â ð³øåíü, ùî äîçâîëÿþòü ãîòåëüíèì ï³äïðèºìñòâàì ðîçâèâàòèñÿ
ðàö³îíàëüíî, åôåêòèâíî ³ ïðèáóòêîâî.
ѳìåéñòâî ïðîãðàìíèõ ïðîäóêò³â epitome Enterprise Solutions
Ó 2002 ðîö³ HIS çàâåðøèëà îá’ºäíàííÿ âñ³õ ñâî¿õ
ïðîãðàìíèõ ïðîäóêò³â ó ºäèíå ñ³ìåéñòâî epitome Enter-
prise Solutions, ùî â³äïîâ³äຠñòðàòåã³÷íîìó íàïðÿìó
ðîçâèòêó ñèñòåì HIS – íàäàííÿ âåðòèêàëüíèõ ð³øåíü
ð³âíÿ ï³äïðèºìñòâà ³ ïðîñóâàííÿ ñàìå ïàêåòó ïðîäóêò³â, à íå îêðåìî âçÿòèõ ñèñòåì. Òàêà
ñòðàòåã³ÿ êîìïàí³¿ äîçâîëÿº ¿é ÷³òê³øå ïîçèö³þâàòè ñâî¿ ð³øåííÿ, ðîçêðèâàþ÷è ìîæëèâîñò³ ¿õ
ðîçøèðåííÿ ³ äîïîâíåííÿ ñèñòåìàìè íîâîãî ïîêîë³ííÿ.  îñíîâ³ ñèñòåì íîâîãî ïîêîë³ííÿ
ëåæàòü íîâ³òí³ íåçàëåæí³ â³ä ïëàòôîðìè ²íòåðíåò-òåõíîëî㳿, ùî äîçâîëÿþòü äîñÿãòè ºäèíî¿
³íòåãðîâàíî¿ ñòðóêòóðè óïðàâë³ííÿ âñ³ì ãîòåëüíèì ï³äïðèºìñòâîì. ²ñòîòí³ ³íâåñòèö³¿ HIS â
ðîçðîáêó íîâèõ ñèñòåì âèã³äíî äîïîâíþþòüñÿ òèìè íîó-õàó, ÿê³ êîìïàí³ÿ âæå ìàº, ³
â³äïðàöüîâàíèìè ñòàíäàðòàìè âïðîâàäæåííÿ ³ ï³äòðèìêè.
Ñèñòåìè ñ³ìåéñòâà epitome Enterprise Solutions äàþòü ìîæëèâ³ñòü ï³äïðèºìñòâàì
ãîòåëüíîãî ãîñïîäàðñòâà çá³ëüøèòè îäåðæóâàí³ äîõîäè, ïîë³ïøèòè ð³âåíü îáñëóãîâóâàííÿ
ê볺íò³â ³ ñêîðîòèòè âèòðàòè øëÿõîì öåíòðàë³çàö³¿ òà îïòèì³çàö³¿ òåõíîëîã³÷íèõ ïðîöåñ³â.
Êîìïëåêñíå ð³øåííÿ epitome Enterprise Solutions âêëþ÷ຠïðîãðàìíå çàáåçïå÷åííÿ, ìîäóë³
³íòåãðàö³¿ ³ ïðîôåñ³éí³ ïîñëóãè, ùî äîçâîëÿþòü ãîòåëüíèì ï³äïðèºìñòâàì çä³éñíþâàòè
óïðàâë³ííÿ ÿê íà ð³âí³ îêðåìîãî ãîòåëþ, òàê ³ íà ð³âí³ ãîòåëüíî¿ ìåðåæ³ àáî êåðóþ÷î¿ êîìïàí³¿,
ïðîâîäèòè öåíòðàë³çîâàíå áðîíþâàííÿ, åôåêòèâíî óïðàâëÿòè âñ³ìà íàÿâíèìè êàíàëàìè
ïðîäàæ³â ³ ïðîâîäèòè êîìïëåêñíèé á³çíåñ-àíàë³ç.
Ïîñëóãè, ùî íàäàþòüñÿ â ðàìêàõ âïðîâàäæåííÿ ñèñòåì epitome Enterprise Solutions,
âêëþ÷àþòü ñèñòåìíó ³íòåãðàö³þ, êîíñóëüòóâàííÿ, êîîðäèíàö³þ ïðîåêòó, íàâ÷àííÿ ïåðñîíàëó,
ï³äãîòîâêó äîêóìåíòàö³¿, ï³äòðèìêó, ñóïðîâ³ä ³ ðîçðîáêó ñïåö³àë³çîâàíèõ ïðîãðàì.
Ñèñòåìà óïðàâë³ííÿ ãîòåëåì epitome PMS
Ñèñòåìà óïðàâë³ííÿ ãîòåëåì epitome PMS º
åôåêòèâíèì ð³øåííÿì äëÿ àâòîìàòèçàö³¿ ðîáîòè ãîòåë³â,
îáñëóãîâóâàííÿ ãîñòåé ³ ãðóï, ïðîâåäåííÿ êàñîâèõ
îïåðàö³é, îðãàí³çàö³¿ áðîíþâàííÿ, óïðàâë³ííÿ òàðèôàìè ³ íîìåðíèì ôîíäîì, âçàºìî䳿 ç
òóðèñòè÷íèìè êîìïàí³ÿìè ³ êîíòðàãåíòàìè. Ñèñòåìà çàáåçïå÷óº âçàºìîçâ’ÿçàíó ðîáîòó âñ³õ
ñëóæá ãîòåëþ äëÿ îðãàí³çàö³¿ îáñëóãîâóâàííÿ ê볺íò³â ³ âðàõóâàííÿ ïîáàæàíü ãîñòåé. Ñèñòåìà
ìîæå áóòè âèêîðèñòàíà äëÿ àâòîìàòèçàö³¿ ÿê îêðåìîãî ãîòåëþ, òàê ³ äëÿ óïðàâë³ííÿ äåê³ëüêîìà
ãîòåëÿìè ìåðåæ³. Ñïåö³àë³çîâàí³ ôóíêö³îíàëüí³ ìîæëèâîñò³ ñèñòåìè ðîáëÿòü ¿¿ ïðèäàòíîþ äëÿ
âèêîðèñòàííÿ â ãîòåëÿõ ð³çíîãî òèïó: á³çíåñ-ãîòåëÿõ, òóðèñòè÷íèõ êîìïëåêñàõ, ñàíàòîð³ÿõ ³
ïàíñ³îíàòàõ, àïàðò-ãîòåëÿõ, à òàêîæ êóðîðòíèõ ãîòåëÿõ, ãîòåëÿõ ïðè êàçèíî ³ íà êðó¿çíèõ ëàéíåðàõ.
Ñèñòåìà óïðàâë³ííÿ ðåñòîðàíàìè epitome POS
Ñèñòåìà óïðàâë³ííÿ ðåñòîðàíàìè epitome POS ðîçðîáëÿëàñÿ ñïåö³àëüíî äëÿ àâòîìàòèçàö³¿
ðîáîòè ìíîæèííèõ òî÷îê ïðîäàæ³â ó ãîòåëÿõ ³ ãîòåëüíèõ êîìïëåêñàõ. Ñèñòåìà íàäຠìîãóòí³