Презентация - Seven Quality Tools

Презентация

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добавлен 21 ноября 2011 г.

Инструменты контроля качества. На английском языке.

Для анализа результатов контроля качества широкое распространение получили методы статистического контроля качества, которые представляют записи статистических данных о процессах изготовления продукции или предоставления услуг. Наиболее известные из них «семь инструментов контроля качества», которые сначала широко применялись в кружках качества в Японии, а затем, благодаря своей эффективности и доступности для рядовых работников, распространились и по другим странам.

Семь основных инструментов контроля качества:

- Контрольные листы (или сбор данных);
- Диаграмма Парето;
- Гистограмма;
- Диаграмма разброса;
- Контрольные графики;
- Диаграмма стратификации (метод расслоения);
- Причинно-следственная диаграмма (диаграмма Исикавы, «рыбий скелет»).

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