Johnson J., Foley B. Understanding Quality, 4 Edition

Пер. с англ. — М.: Институт комплексных стратегических исследований, 2008. — 128 с. Книга относится к разделу управления качеством (Total Quality Management, TQM). В ней описаны инструменты повышения качества производственного процесса, которые могут быть использованы операторами на своих рабочих местах. Кроме этого она содержит большое количество практических примеров использования механизмов «пока-ёкэ». Рекомендуем использовать эту книгу при о...

ISO 9001 Auditing Practices Group (APG) - группа практикующих аудиторов ISO. 9001. Это неофициальная рабочая группа экспертов по системам менеджмента качества и аудиторов-практиков, отделившаяся от Технического комитета ISO 176 по управлению качеством и обеспечению качества (ISO/TC 176 Quality Management and Quality Assurance) и Международного аккредитационного форума (International Accreditation Forum). . Материалы, представленные на сайте APG,...

Реферат выполнен на 19 стр. Включает: Человеческий ресурс в управлении качеством Кружки качества Всеобщее управление качеством (Total Quality Management) Особенности японской системы управления качеством

ISBN 0 7506 5561 5 2003, Elsevier Science Ltd. 200p. The development of TQM has seen the introduction and adoption of many dialects and components, including quality circles, international systems and standards, statistical process control (SPC), business process re-engineering BPR), lean manufacturing, continuous improvement, benchmarking and business excellence. An approach finding favour in some companies was Six Sigma, most famously used in...

David Hoyle. ISO 9000 Quality Systems Handbook. Fourth Edition. Completely revised in response to ISO 9000:2000/ Publisher: Butterworth-Heinemann; 4 edition (November 6, 2001), Paperback: 688 pages All you need to know about ISO 9000 in a single volume: the best-selling ISO quality management guide --This text refers to an out of print or unavailable edition of this title.

McGraw-Hill. New-York. 1998. - 1730 p. The Quality Planning Process. The Quality Control Process. The Quality Improvement Process. Process Management. Quality and Cost. Measurement? information and Decision-Making. Computer Applications to Quality Systems. The ISO 9000 Family of International Standards. Benchmarking. Strategic Deployment. Human Resources and Quality. Training for Quality.

McGraw-Hill Professional, 2005. - 320 pages. In Quality Management Demystified, top consultant Sid Kemp gives you a practical, up-to-date guide to the basic terms, concepts, and tools for defining, measuring, and managing quality. He takes you from the groundbreaking methodologies of Quality Management pioneers to quality strategies essential for success in the twenty-first centurys global marketplace. Sid shows you how to take the steps necessa...

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics...

ISBN: 92-833-1722-X Asian Productivity Organization, Japan, 2003. - 218p. This book has been written primarily for company managers and engineers in Asia who wish to grasp Six Sigma concepts, methodologies, and tools for quality and productivity promotion in their companies. However, this book will also be of interest to researchers, quality and productivity specialists, public sector employees, students and other professionals with an interest...

McGraw-Hill, 2003. - 830 p. The most comprehensive Six Sigma reference available, now revised and expanded. Completely rewritten and reorganized, this second edition of The Six Sigma Handbook covers all the basic statistics and quality improvement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive...