much to be done. Remaining passive was unacceptable. He had to prepare the agency, and he had been
quietly doing so for months. Given the weather in Iraq and the requirement that the U.S. forces would have to
wear chemical protective gear, he said, “You can’t start a war in Iraq later than March.” That was less than six
months away. “You’ve got to do it in January, February or March.”
Hayden’s declaration would have created a sensation if it had leaked to the news media. Like nearly all of
SA’s secrets, however, it did not leak.
HAYDEN WAS NOT GOING
to be caught short as he had before 9/11. In important respects, it had been a very bad
year for NSA. There was an expectation in the United States, driven by the media, the Congress, even the TV
and movie culture, that the country’s lead in high technology and investment in its intelligence agencies would
rovide warning of an attack, even a terrorist strike such as 9/11.
The day before his appearance on the closed-circuit talk show, Hayden had provided Congress and the
ublic with a sobering reality check in testimony before the joint congressional committees on the state of
intelligence prior to 9/11.
“Sadly, NSA had no SIGINT suggesting that al Qaeda was specifically targeting New York and
Washington, D.C., or even that it was planning an attack on U.S. soil,” he said. “Indeed, NSA had no
knowledge before September 11th that any of the attackers were in the United States.”
It turned out that after examining its vast files and computer storage, NSA had discovered two intercepted
foreign language messages on September 10, 2001, in which suspected terrorists said: “The match is about to
begin” and “Tomorrow is zero hour.”
Those messages were not translated until September 12. Though dramatic in hindsight, Hayden testified,
“This information did not specifically indicate an attack would take place on that day. It did not contain any
details on the time, place or nature of what might happen. It also contained no suggestion of airplanes being
used as weapons.” He also noted that more than 30 similar cryptic warnings or declarations had been
intercepted in the months before 9/11 and were not followed by any terrorist attack.
Hayden testified that on 9/11 the handful of people working the bin Laden task force in the NSA
counterterrorist unit were “emotionally shattered.” He did not say in public that they felt they had let the nation
down, and that many had been in tears. He also did not say that he now had nearly ten times as many people
working in the NSA bin Laden unit than before the attacks.
NSA is geared to provide early warning. The National Security Operations Center (NSOC) is staffed 24
hours a day, seven days a week with about 30 people. Its sole purpose is to monitor and filter the SIGINT so
that a so-called CRITIC flash message can be sent to the president to provide essential warning or intelligence
within 10 minutes of being processed.
Clues, perhaps even answers, are everywhere in the millions of electronic communications that NSA
intercepts every hour. It is a staggering task to make sense of them, sort them and get them out the door to the
resident, or the military, or the CIA, so they could be acted on.
Hayden had been getting ready for Iraq much of the year. He was not interested in winning close. The first
alert for him had been the president’s Axis of Evil speech earlier in the year. As a colonel, Hayden had worked
on the NSC staff for Bush senior, and had helped write presidential speeches. He knew that speeches, drafts of
which were circulated among the various agencies, were a way of ironing out details and reaching consensus.
He listened to and read them carefully. Policy was made in speeches, and with someone like George W. Bush,
who was plainspoken, they were even more important. The declaration of an Axis of Evil had an unusual clarity
and likel
meant war, Ha
den had concluded.