become profitable distribution mechanisms for emerging
smart technologies. However, in the long term, customer
engagement models for energy efficiency and demand
response will look more like smart phone apps and less like
the cumbersome regulated models that exist today.
There are a multitude of new ideas emerging that will allow
customers to better manage consumption both actively and
passively. In the future, a combination of direct feedback and
prices-to-devices technologies will likely meet varying
customer preferences and needs. Although it's not yet clear
how these technologies will find their way to customers, the
potential of these technologies is expected to be unlocked in
the coming years. As customers become more aware of new
electricity usage management capabilities and as technology
costs decline, markets will grow and benefits will materialize.
Although it's difficult to predict that pace at which these
markets will develop, one thing is abundantly clear: to
maximize the potential created by utility smart meter
investments, we have to go beyond the meter.
References
[1] S. Darby, Making it Obvious: Designing Feedback into
Energy Consumption, Environmental Change Institute,
University of Oxford, 2000.
[2] A. Faruqui, S. Sergici, A. Sharif, The Impact of
Informational Feedback on Energy Consumption—A
Survey of the Experimental Evidence, 2010.
http://www.brattle.com/_documents/uploadlibrary/
upload772.pdf (accessed 23.05.11).
[3] A. Faruqui, S. Sergici, Household Response to Dynamic
Pricing: A Survey of Seventeen Pricing Experiments,
806