
Chapter 5: Relevant costs and short-term decisions
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agreement may provide for the supply of a fixed quantity of the outsourced item
each month.
A decision to outsource work may have implications for employment within the
entity, and it may be necessary to make some employees redundant. This will
have cost implications, and could also adversely affect relations between
management and other employees.
It might be appropriate to think about the longer-term consequences of a
decision to outsource work. What might happen if the entity changes its mind at
some time in the future and decides either (a) to bring the work back in-house or
(b) to give the work to a different external supplier? The problem might be that
taking the work from the initial external provider and placing it somewhere else
might not be easy in practice, since the external supplier might not be co-
operative in helping with the removal of its work.
The non-financial factors listed above are all reasons against outsourcing work.
There might also be non-financial benefits from outsourcing work to an external
supplier.
If the work that is outsourced is not specialised, or is outside the entity’s main
area of expertise, outsourcing work will enable management to focus their
efforts on those aspects of operations that the entity does best. For example, it
could be argued that activities such as the management of an entity’s fleet of
delivery vehicles, or the monthly payroll work, should be outsourced because
the entity itself has no special expertise on these areas.
The external supplier, on the other hand, may have specialist expertise which
enables it to provide the outsourced products or services more efficiently and
effectively. For example a company might outsource all its IT support
operations, because it cannot recruit and retain IT specialists. An external service
provider, on the other hand, will employ IT specialists.
3.3 Make-or-buy decisions with scarce resources
A different situation arises when an entity is operating at full capacity, and has the
opportunity to outsource some production in order to overcome the restrictions on
its output and sales. For example a company might have a restriction, at least in the
short-term, on machine capacity or on the availability of skilled labour. It can seek
to overcome this problem by outsourcing some work to an external supplier who
makes similar products and which has some spare machine time or labour capacity.
In this type of situation, a relevant costing approach is to assume that the entity will:
seek to maximise its profits, and therefore
outsource some of the work, provided that profits will be increased as a
consequence.
The decision is about which items to outsource, and which to retain in-house. The
profit-maximising decision is to outsource those items where the costs of
outsourcing will be the least.