Consumers already take advantage of similar services with
regular deliveries of medications, dairy products, books,
movies, or other items that are needed or enjoyed on a regular
basis. People like the convenience of having items delivered,
and in the case of air conditioning filters, the delivery may
serve as a reminder that it's time to change the filter.
One manufacturer of smart appliances has already set up a
means to extract information from its washing machines if the
appliance detects something wrong. After calling a tech
center, the consumer pushes a button, and the washer sends
data from the appliance directly to the tech team over the
phone. A home automation application might send this same
information over the Internet to the tech center (again with the
consumer's permission); using the information provided, the
tech center may be able to diagnose the problem remotely
and, through email or text messages exchanges with the
consumer, come up with a plan. In some cases, the consumer
may simply be provided with instructions for cleaning hoses
or filters, or in others, a part may be mailed to the consumer
with instructions for installation. Or a service call could be
scheduled. In many cases, the applications that might be
included in a home automation system have seeds in services
already provided or in routines that consumers typically go
through on a daily basis.
A weather forecast might be used for managing energy use
for cooling or heating to pre-cool or pre-heat when energy
prices are lower than during the peak times for heating or
cooling. Or, it may allow for cooling to be avoided if a
thunderstorm is predicted to move through the area and the
high temperatures initially forecast may not occur. A
consumer should have the option to specify different criteria
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