Хепнер К., Браун Гр. Практическое пособие для официантов

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The Waiter's

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Pearson

Education Australia,

2004.

ISBN

5-279-03092-9

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642.6

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This translation

ofThe Waiter's

Handbaok, Third Edition is published

by arrangenent with Peanon

Education Australia

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Limited

O Main text and illustrations

Gmharn Brown

and Karon Hepner, 2004

@ Glossary Pearsotr Education

Aqstralia

division of Pearson Australia

Group Pty Ltd), 2004

ISBN 5-279-03092-9

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....................,..,................,.,..,..

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.................,.,...

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.....,.,................,.

186

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.......,.......

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...............,.................

190

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Acco4raqu[ pecropaHoB

rr rpe,4np

rrlfi.o6IqecrseHuom

nllTaHrlr

tr]Tara BltKropfit,

Merouux

Jtxrlen3l-flo

peaJlrcaql,Ilo

cnnprHLlx llaflrrrr(oB

(Lisensed

Restaurant

and

Calerers

Association

Victoria),

:a Ha[Hcauuyro

ero craTbro

<O6gnyxzrauze

4q4

upo$eccr.o,

raxxe N[4pra Kr.rpxxgMg

(Ma.rk

Kirkham)

- uor,loulgura

r{cnojrHrrrpJrbHoro

MeHeAXepa

cc.rx

orenefi

Hprm.on

Group

of Hotels

co3Aarrlle

mlaHa Drasbl

(O6cJryXr,rBaI

e B

HoMepax>). MbI

TaKXe rrplt:Ha-

renrnrr

,{no.tln

Agauc

(Jill

Adams)

- ueqelxepy

AKa,qeMr.rrz

xoQe

I,luc_-

ruryra

nporleccnoHillbHoro

o6pasonaru.r

n normlenu

xaanlrQlraqnu

<<Ylrlrtsru

3unrzcc>; 3nura6er

lpucr

(Elizabeth

Grist) - upor{3BoAcrBeH-

HoMy Koop.qrru:rmpy

r<ounalrru

Didasko

Learning

Resources n

flnno

Ka-

neraraKrrcy

(Dino

Kapetanakis)

cneuflafi[cry

no loaroroBKe

KaapoB

I4ucrr-rryra

upotleccnonarrnoro

o6pasooanr.rr

n rroBhrrllenr.rrr

rualutfir-

KarI

(<XorMcrren>

(Holmesglen

Institute

ofTAFE)

3a lx rroa.qepxKy

BKJraa B

co3AaHrrg rJra.nu

<Kor[e

ocnpecco>.

Mu rrrpaxaeu

6:ram4apaocrr,{xoxy

Cultnr.rar,y

(John

Sweetmag)

Ha.ulroHaJrhrroMy

uBeAceAarenro Arcrpaarafrcrofi

r(oMrrcotl.r

oqeHxe

.4errerrbHocrH

npeAllpnrruft

pQepFr

focrgnprnMcrBa (Australian

Hospitality

Review Paoel)

n nrlne

uoroftgOlr-y

{eUy

Poccy

(Ian

Roas) -

rrraBnoMy peAarcropy

lxtpHara

itality Fitods.erv

ice, rprrHnMaBurnM

arrrrBHoe

)Aacrr.re

pasp46olne

n anpo$auuu

.lairnoro

yre6uoro

nogg,

6w' a taxxe,{xoxy

Xapry

(John

Hart)

r.r3 Accouraqnr pecropaHoB

npeanpr{rrr.rfi

o6qecrseHHoro

nr.rraHl'.f,

(Restaurant

ard Caterer$

Association),

nanucagueu.y

<<BcrynrrreJrluoe

cJroBo)) K HacrorrrleMy

r.t3-

,4arII,Irc

Kuxrr,r, n

Arcrpanuftcnouy

I4ncrurjrry ylpaBneHr.rr

s o6racru

romerpuuucroa (The

Australian

Institute

of Hospitality

Management)

rroaaepxKy n Bhr6op Hacmruefi KHrfi'r, B KarrecTBe oofiq anbHoro

yqeb-

HOro Iloco6l'rr.

d6nacrr lllasaon rls

aoJrr{r{br

ippa

(arcrparr.rficruil

Br,rHHr,rfi 3aBoa

Mo€t

Chandon

rounanun Epemay, @parrqru) u nunune

:aBo,4br

Aon[-

Hu lyr6epn npegocraBfin[ cBon npoayrqzro

prr

oQopureHnr r4Iurncr-

paqrfi

r runre r.r

coAeficnona;ru ee

rry6nuraryru. Korr.rnanus

Red-Cat of

the ACT, npor€BoA.arqiur KoMnbrorepHoe nporpauunoe o6ecfierreHue

ar-f,

nHAycTpr{H rocTe[puuMcTBa, [porurlrccTpr-rpoBaJra MaTepIraJI

o KoMIIbIo-

repHoi cficreMe Korrpolrx upoqax

(maaa

6) cxeuofi cucreuu fIOC-rep-

MrrHaJra

c ceHcopHhrM 3KpaHoM.

HaM Ta(xe xo.rerc.f, lo6raroAapxrb Halliux Kolrex,

paoorarounx

c$epax o6uecraenHoro trrlTaHlrr

o6pa:oranr.u, 3a npoBepKy n Bnece-

nue usMeHen[fi u

Aononnexufi

B Mareprri]Jr r{acrorulero u3Aaur-rlr, oco-

6enno

Men Pefi:r

(Mel

Reil), 3nn

Purr

(Anne

Rigg),

Jl.rugy Yr.r:rcoa

(Linda

Wilson), JL.t lpucr

(Liz

Grist), Crroapra Kynepa

(Stewart

Cooper), Eopllca

,{lora

(Boris

Duka), Kpucrnu lloumu

(Christine

Pontin), Agarua Koccapa

(Adam

Cossar), Msrra fft.rnrrrenny

(Matt

Pignatella),

Maira Xecrepa

(Mike

Hester), llrrepa JIn

(Peter

Lee), Csu-

Ileru

(Sandy

Pell), Buru Mauoca

(Vicky

Manosa),

,{afiarry

Vaneu

(Dianne

Whelan) n Tpeficn Xom

(Tracey

Holley).

Msorue nauru ronneru,

6unurue

cryAeHTrbr r.r

gpy:ra

mo6e:no

yge-

JrI-lJru

HaM cBoe

BpeMr,

.qeMoHcTpl-tPyt

pa:]n[qHbre

Texl{[qec(re

npr{eMbr

ruru ucuoJrHrrr

poJrr

rocreii r.r oQnquanma, HecMorpr Ha 3aAepxKu, He-

n:6exuue

flpn npoBeAeH[r, ceancoa npor[eccnoHanbHofi

Qorocreurn.

3ro Po6epr

Canranar'aaxrr,a

(Robert

Saltalamacchia),

.{xopgx

@ayr4ac

(George

Foundas), JIeoHu BaHrepxeft.rbu

(Leonie

Vanderheyden), Psi

Barr lauepen

(Ray

Van

Gameren),

.{xe<f

Baa favepen

(Geoff

Van

Gameren), Krep Eyruep

(Claire

Butcher), Ilsru Ksn,qepey4

(Pam

Calderwood),

Macyrrrn Xupara

(Masumi

Hiraga),

Caruu Kupxxeu

(Sally

Kirkham),

,{xynnr

Eysacu

(Julie

Buzasi), Ep}r( @nHrefi

(Brook

Finlay) u

Kpuc Hurorcou

(Chris

Nicholson).

Qoro

ua o6noxre npeacraBneHbr cneayrcune cnequarrr{crbr:

Arop-3 Aapa

(uur-e Dara)

Pecroparop,

BraAenr,rqa

Kaoe-6apa EQ

Cafebar 6apa Nudel Bar u

qaiEofi

(opropa-

qnrl

(Tea

Corporation); npegrl,qenr Accouua-

qru

pecropaEoB

n npeAllpr-lrrrii o6qec"-

BeltHoro IIIlTaHI,tt lIITara Bltrroptt;

MeHe.qxep no

pa6qre

qepcosaroM

orent

Grund Hyatt Melboume;

Pecroparop, BraAe,'r€q

pecropaHa

Matteo's;

3aMecrrrrenh

Ar-rpe(rcpa

cnyr(6bl lltiraEflt Il

EanrrroB orenr Hayatt Regelcy Perth;

feIIeparEELIfi

AupeKTop

(oMrraHrrn

TLA

Software Solutions

(nporpauunoe

o6ecne-

qer

re);

npeno.{aBarenh

LHcrxryra

npo(beccEo-

rra,,rbnoro o6pa3oBarfld u rroBlr[remrr r<Ba-

nlribur<aqru <<Eor<c Xvnm>;

IoH Pofian

(Sean

Royal)

Marreo Ilnuureaaa

(Matteo

Pignatelli)

Top fepB3cr

(Thor

Gervasi)

Po6epr CaJrraraMa(Kba

(Robef

Saltalamacchia)

,qaialla

YereE

(Dianne

Whelan)