Appendix A Approach to Diagnostics 613
Identifix. An updated version of IATN,
Identifix offers an online diagnostic information
service designed to aid the automotive service
technician in diagnosing difficult problems.
Accessible at http://www.identifix.com, this Web
site is administered by Automotive Information
Systems (AIS), Inc. (founded in 1987). They
employ 30-plus factory-certified ASE master
technicians. Unlike IATN, Identifix technicians
work to verify information from other technicians
before posting it to their Web site.
World Wide Web. Finally, the World Wide
Web (www) can sometimes be helpful in solving
a difficult problem. Simply perform a “Google”
search for a specific symptom on a specific make,
model, and year of vehicle and you may find a
helpful repair hint.
ADDITIONAL INFORMATION
CONCERNING SOFT FAULT
DIAGNOSIS
This question is often asked: How can I pin-
point test a fault when the symptom does not
appear to be present? There are several ans-
wers to this question. Certainly, past experience
on like models with similar problems counts for
something. Unfortunately, this approach often
results in improper repairs and unneces sary
parts replacement. A better approach is sug-
gested in the following paragraphs.
The first step is to determine whether the
PCM has stored any DTCs in memory that could
direct you to a probable problem area. At the very
least, a memory DTC can help you determine if
the reason for an “intermittent engine shutdown
until cooled” is the likely result of the ignition
system or the fuel system. However, additional
tests can be performed to pinpoint test the exact
cause, even when the symptom does not appear
to be present.
If the soft fault is in the circuitry, perform-
ing voltage-drop tests of the circuitry will locate
the fault, even when the circuit appears to be
functioning normally. Remember, voltage-drop
testing is used to identify excessive unwanted
resistance in the circuitry. This excessive un-
wanted resistance increases with an increase in
temperature to the point of creating a symptom.
Likewise, this resistance decreases with a de-
crease in temperature, to the point that the cir-
cuit again becomes operational. The excessive
unwanted resistance does not totally disappear,
even when the circuit appears operational and
the symptom does not appear to be present.
Thus, if a soft fault is in the circuitry, voltage-
drop testing can identify the circuit problem even
without the symptom present. While the voltage-
drop reading will not be as excessive as when
the symptom is present, it will still likely be above
acceptable limits.
If the soft fault is in the load component,
using a DSO (lab scope) and a low-current probe
to sample the current waveform of the load com-
ponent can identify faults in the load component
that can cause intermittent operation (see Chap-
ter 6). This is particularly true of motors. The cur-
rent waveform can identify an open or shorted
winding within the motor as well as some other
faults that will weaken the motor’s strength and
result in intermittent symptoms associated with
the motor. In this way, a load component can be
proved to be defective, even though it may still
be operational while in your shop. This technol-
ogy allows you to show your customer a printed
waveform that proves that a load component is
not being replaced needlessly. It can even allow
you to identify a load component that is ready to
fail, even before symptoms have been encoun-
tered.
SUMMARY
This appendix is designed to help the reader
put some of the information contained in various
chapters of this book into perspective. No one
chapter is going to provide a quick repair guide
to all the problems encountered on today’s com-
plex vehicles. Rather, it takes an understanding
of the concepts covered in the first chapters, in
Copyright 2009 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Licensed to: