460 Social Science for Counterterrorism: Putting the Pieces Together
using either well-defined or poorly chosen measures (Murray, 2001)
and determining what characteristics can be attributed to an adequate
measure (Jones, 2006; Murray, 2001; Eisenstadt, 2005).
I will also incorporate some lessons learned in the measurement
of CT/COIN that have not been incorporated in the exiting literature.
e Hamlet Evaluation System (HES) from the Vietnam War provides
one interesting (if antiquated) test case in measuring COIN; it was
designed by the Central Intelligence Agency and conducted by the U.S.
Military Assistance Command Vietnam to measure rural development
and pacification (Hunt, 1995; Long, 2006; ayer, 1985; Corson, 1968;
and Sweetland, 1968). is system of measures was designed to assess
12,000 individual South Vietnamese hamlets by grading them on a
six-point scale across 18 indicators relating to security or development,
then complementing groups of these indicators with confidence scores.
e HES was a pioneering effort in developing analytical measures to
apply to CT/COIN, but its misuse and contentiousness in both mili-
tary and civilian circles caused it to be in low repute by the end of the
campaign. However, a recently declassified study on the HES showed
that it was a statistically valid, modest system for measuring rural paci-
fication (Sweetland, 1968), which may be rich in lessons-learned that
could potentially be applied to measuring the global war on terror.
Distinctions and Definitions
It is useful in what follows to distinguish among what will be referred
to in acronyms as MOPs, MOEs, and MOOs (Figure B.1). A measure
of process (MOP) relates how inputs of a system are transformed into
outputs, corresponding with tactical levels of operation.
1
A measure of
effectiveness (MOE) measures system changes resulting directly from
creating certain outputs, which correspond with operational tasks that
are determined to be necessary to realize strategic effects.
2
A measure
of outcome (MOO) characterizes higher-order conditions created by
numerous system effects and thus captures only strategic-level outcomes.
As I use the term, MOEs relate cause and effect and describe
how well actions are achieving their objectives. MOEs fit into a verti-
cal framework of linking measures to fundamental system objectives,
where the objective is an overall desired end-state (Keeney, 1992). In