642 Chapter 21 COLLECTIVE BEHAVIOR AND SOCIAL MOVEMENTS
“Tricks of the Trade”—Deception
and Persuasion in Propaganda
S
ociologists Alfred and Elizabeth Lee (1939) found
that propaganda relies on seven basic techniques,
which they termed “tricks of the trade.” To be
effective, the techniques should be subtle, with the au-
dience unaware that their minds and emotions are
being manipulated. If propaganda is effective, people
will not know why they support something, but they’ll
fervently defend it. Becoming familiar with these tech-
niques can help you keep your mind and emotions
from being manipulated.
Name calling. This technique aims to arouse
opposition to the competing product, candi-
date, or policy by associating it with negative images.
By comparison, one’s own product, candidate, or pol-
icy is attractive. Republicans who call Democrats
“soft on crime” and Democrats who call Republicans
“insensitive to the poor” are using this technique.
Glittering generality. Essentially the opposite of
the first technique, this one surrounds the
product, candidate, or policy with images that
arouse positive feelings.“She’s a real Democrat” has
little meaning, but it makes the audience feel that
something substantive has been said.“This Republi-
can stands for individual rights” is so general that it
is meaningless; yet the audience thinks that it has
heard a specific message about the candidate.
Transfer. In its positive form, this technique
associates the product, candidate, or policy
with something the public approves of or re-
spects.You might not be able to get by with saying
“Coors is patriotic,” but surround a beer with im-
ages of the country’s flag, and beer drinkers will
get the idea that it is more patriotic to drink this
brand of beer than some other kind. In its negative
form, this technique associates the product, candi-
date, or policy with something generally disap-
proved of by the public.
Testimonials. Famous individuals endorse a
product, candidate, or policy. David Beckham
lends his name to Gillette, and Beyoncé tells you
that L’Oréal is a great line of cosmetics. In the nega-
tive form of this technique, a despised person is as-
sociated with the competing product. If propagandists
(called “spin doctors” in politics) could get away
with it, they would show Osama bin Laden announc-
ing support for a candidate they oppose.
Plain folks. Sometimes it pays to associate the
product, candidate, or policy with “just plain
folks.” “If Mary or John Q. Public likes it, you will, too.”
A political candidate who kisses babies, puts on a
hard hat, and has lunch at McDonald’s while pho-
tographers “catch him (or her) in the act” is using
the “plain folks” strategy.“I’m just a regular person”
is the message of the presidential candidate who
poses for photographers in jeans and work shirt—
while making certain that the chauffeur-driven Mer-
cedes does not show up in the background.
Card stacking. The aim of this technique is to
present only positive information about
what you support, and only negative information
about what you oppose. The intent is to make it
sound as though there is only one conclusion a ra-
tional person can draw. Falsehoods, distortions, and
illogical statements are often used.
Bandwagon. “Everyone is doing it” is the idea
behind this technique. Emphasizing how
many other people buy the product or sup-
port the candidate or policy conveys the message
that anyone who doesn’t join in is on the wrong track.
The Lees (1939) added,“Once we know that a speaker
or writer is using one of these propaganda devices in an
attempt to convince us of an idea, we can separate the
device from the idea and see what the idea amounts to
on its own merits.”
For Your Consideration
What propaganda techniques have you seen or heard
recently? Recall not just product ads but also TV pro-
grams, political ads, movies, and newspaper articles. Ex-
plain why they were propaganda, not simply a source of
information or entertainment.
Down-to-Earth Sociology
You probably know immediately why the photo on the left is
propaganda, but do you know why the photo on the right is
propaganda?