
Chapter 1: The role and responsibilities of financial managers
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1.7 Stakeholder theory
Agency theory makes the assumption that the main objective of a company should
be to maximise the wealth of shareholders. Stakeholder theory is different. It is
based on the view that the purpose of corporate governance should be to satisfy, as
far as possible, the objectives of all key stakeholders – employees, investors, major
creditors, customers, major suppliers, the government, local communities and the
general public. A role of the company’s directors is therefore to consider the
interests of all the major stakeholders.
Managers should try to achieve a range of different objectives, not just the aim of
maximising the value of the company for its shareholders. This is because different
stakeholders each have their own (different) expectations from the company, which
the company’s management should attempt to satisfy. However, some stakeholders
might be more important than others, so that management should give priority to
their interests above the interests of other stakeholder groups.
Stakeholder theory also considers the role of companies in society, and the
responsibility that they should have towards society as a whole. It might be argued
that some companies are so large, and their influence on society is so strong, that
they should be accountable to the public for what they do. The general public are
taxpayers and as such they provide the economic and social infrastructure within
which companies are allowed to operate. In return, companies should be expected
to act as corporate citizens and act in ways that benefit society as a whole. This
aspect of stakeholder theory is consistent with the arguments in favour of corporate
social responsibility.
1.8 Differing governance models
The differing views about the responsibilities of companies to shareholders and
other stakeholders are evident in differing corporate governance structures and
policies.
The USA and UK are most closely associated with an agency theory view that
company management should act in the best interests of the shareholders. The
interests of the shareholders are given some protection by law (such as the
Sarbanes-Oxley Act in the US) and by corporate governance codes (such as the
Combined Code in the UK) However, there is relatively little recognition of the
interest of other stakeholders, such as employees, in the governance of
companies.
Parts of Western Europe, notably Germany, have been associated with a
stakeholder view of company responsibilities. In Germany there is a two-tier
system of boards in large companies, with a management board responsible for
company activities and operations, and a supervisory board with responsibility
for broader company matters and for supervision of the management board.
Many of the supervisory board directors are representatives of the employees,
which means that employee interests have a significant influence on the
discussions and decision-making of the supervisory boards.