44 4 Significance of the Right Business Model and Managing Risk
BookID 185346_ChapID 4_Proof# 1 - 20/08/2009
BookID 185346_ChapID 4_Proof# 1 - 20/08/2009
for certain industries, many are reincarnations or slight modifications that are
adaptable to multiple industries, including the biotech industry.
Let’s begin with an easy-to-understand consumer business model found in
several industries called the manufacturer-retailer model. In the computer indus-
try, a company will manufacture personal computers containing the latest and
greatest features. Manufacturers stock finished product and then ship them to
retailers, who then inventory them and later sell them to the end-user customers.
Retailers such as Best Buy, Comp USA, and even Wal-Mart purchase computers
from manufacturers at wholesale prices, add a mark-up or profit margin, and then
pay the manufacturer at the time of delivery or at the time the end-user purchases the
product, depending upon where the strength of the relationship lies. Within the
computer industry, Dell Computer pioneered an alternate business model that
proved to be very successful in their early days. Dell established relationships via
phone and Internet with end-user customers who placed orders directly with Dell.
Because they only produced computers after the customer ordered them, they
eliminated the retailer completely. The customer then received a custom-built com-
puter with all the features they wanted without paying for unnecessary ones they
did not want or need. Even better, the customer purchased computers for prices
below that of Dell’s competitors. Dell executed this business model strategy very
well, but the underlying driver of the business success was that they found a business
model that better met the needs of a targeted customer segment – home users and
small businesses. A financial advantage of this business model was that Dell did not
need to stock finished product inventory (in the computer chip industry, parts
became obsolete quickly) nor did they need to sell products at wholesale prices to
retailers, but rather sold at retail prices directly to the end-user. Also, because of
their large volume and buying power, they successfully pushed their parts inventory
to their suppliers for a just-in-time delivery, which significantly cut their operating
costs and increased their net income. Using this alternate business model strategy,
Dell grew rapidly and profitably. Dell was successful in spite of larger competi-
tors in this industry because they selected a business model that better met their
customer needs. Because of competitive forces and shifting markets, Dell’s business
model has evolved to include the manufacturer–retailer model in a portion of their
business. In this example, Dell’s business model more strategically targeted a seg-
ment of customers, provided better financials for the company, and better met a
market need, resulting in a more satisfied customer.
Biotechnology Business Models
In the pharmaceutical industry, a venerable business model is the Fully Integrated
Pharmaceutical Company (FIPCO), which is sometimes referred to as a “vertically
integrated” company. In this model, a single company performs all the functions
of the business – from initial drug discovery through to final marketing of their