19: ANSWERS TO LECTURE EXAMPLES
19.5
Chapter 3
Answer to Lecture Example 1
• Dress codes
• Language
• Rules
• Logos
• Communication methods
• Workings methods
Chapter 4
Answer to Lecture Example 1
Examples of obligations Consequences of non-compliance
Law Health & Safety, Anti-discrimination rules,
Competition law
Fines ( and in extreme cases
imprisonment), reputational damage
Regulations
Financial service companies must adhere
to multiple regulations re advertising,
internal procedures etc.
Some industries are subject to regulation
of price and service standards, e.g.
telecoms, water, electricity
Fines, reputational damage
Ethics Treatment of staff, customers etc. Variable – potentially reputational damage
Answer to Lecture Example 2
Ethical issues Ways of addressing
Multinational manufacturing
company
Use of child labour in certain
locations
Rules for sub-contractors,
provision of education
Mining company Environmental damage Funding of environmental projects
Cosmetics manufacturer Testing products on animals Not using animal testing, funding
of alternatives
Arms manufacturer Sale of arms to repressive regimes
or into civil war areas, bribery of
officials where this is common
practice
Restriction of sales to certain
governments