Intelligent Transportation Systems 65-37
65.9 Case Study: Incident Management
Although congestion is recognized as a problem for commuters and motor carriers alike, information
on the scope and cost of congestion is limited. A 1984 staff study by the FHWA found that freeway
congestion in the nation’s 37 largest metropolitan areas was responsible for 2 billion vehicle hours of
delay at a cost of $16 billion [10,11]. By 2005, those figures could rise to as high as 8 billion vehicle hours
and $88 billion annually. Most of the cost of congestion is borne by large cities. A dozen large urban
areas account for more than 80% of freeway congestion cost. New York, Los Angeles, San Francisco, and
Houston have the highest congestion costs, about $2 billion each in current dollars; Detroit, Chicago,
Boston, Dallas, and Seattle, about $1 billion each; and Atlanta, Washington, D.C., and Minneapolis, about
$500 million each. The patterns of past growth and the trends for the immediate future all point toward
the conclusion that congestion will continue to be a significant metropolitan and national issue. Without
attention, congestion will sap the productivity and competitiveness of our economy, contribute to air
pollution, and degrade the quality of life in our metropolitan areas [10].
The term recurring problem is used to describe congestion when it routinely occurs at certain locations
and during specific time periods. The term nonrecurring problem is used to describe congestion when it
is due to random events such as accidents or, more generally, incidents [18].
Recurring Congestion
The most common cause of recurring congestion is excessive demand, the basic overloading of a facility
that results in traffic stream turbulence. For instance, under ideal conditions, the capacity of a freeway
is approximately 2000 to 2200 passenger cars per lane per hour. When the travel demand exceeds this
number, an operational bottleneck will develop. An example is congestion associated with nonmetered
freeway ramp access. If the combined volume of a freeway entrance ramp and the main freeway lanes
creates a demand that exceeds the capacity of a section of freeway downstream from the ramp entrance,
congestion will develop on the main lanes of the freeway, which will result in queuing upstream of the
bottleneck. The time and location of this type of congestion can be predicted [18].
Another cause of recurring congestion is the reduced capacity created by a geometric deficiency, such
as a lane drop, difficult weaving section, or narrow cross section. The capacity of these isolated sections,
called geometric bottlenecks, is lower than that of adjacent sections along the highway. When the demand
upstream of the bottleneck exceeds the capacity of the bottleneck, congestion develops and queuing
occurs on the upstream lanes. As above, the resulting congestion can also be predicted [18].
Nonrecurring Congestion: Incidents
Delays and hazards caused by random events constitute another serious highway congestion problem.
Referred to as temporary hazards or incidents, they can vary substantially in character. Included in this
category is any unusual event that causes congestion and delay [18]. According to FHWA estimates,
incidents account for 60% of the vehicle hours lost to congestion. Of the incidents that are recorded by
police and highway departments, the vast majority, 80%, are vehicle disablements — cars and trucks that
have run out of gas, have a flat tire, or have been abandoned by their drivers. Of these, 80% wind up on
the shoulder of the highway for an average of 15 to 30 minutes. During off-peak periods when traffic
volumes are low, these disabled vehicles have little or no impact on traffic flow. However, when traffic
volumes are high, the presence of a stalled car or a driver changing a flat tire in the breakdown lane can
slow traffic in the adjacent traffic lane, causing 100 to 200 vehicle hours of delay to other motorists [10].
An incident that blocks one lane of three on a freeway reduces capacity in that sense of travel by 50%
and even has a substantial impact on the opposing sense of travel because of rubbernecking [12]. If traffic
flow approaching the incident is high (near capacity), the resulting backup can grow at a rate of about
8.5 miles per hour — that is, after 1 hour, the backup will be 8.5 miles long [12,13]. Traffic also backs
up on ramps and adjacent surface streets, affecting traffic that does not even intend to use the freeway.