the web and for customer
support. And we’re also
responsible for data security. So
we’re going to develop systems
to protect the data and to
manage the on-line payments.
3 I’ve worked for JRB in Europe, the
Middle East, and Japan, and my
role in this project is to keep
things moving. I’m going to
prepare schedules, co-ordinate
between the local teams and the
head office, and make sure we do
everything on time and within
budget.
4 Our head office is in St. Paul,
Minnesota, and we provide
domestic and international
satellite services. We offer voice,
fax, and data transmission and we
also provide system design,
installation, and technical support
services.
5 We’re based in Budapest and we
have a lot of experience in
Eastern Europe. We help
companies introduce change, and
deal with problems in the new
business climate of this region.
Our main strength is our local
knowledge and we have many
contacts with government
agencies in Russia.
Unit 2
Visitors
A Is there a lot of crime in Beijing?
B No, China’s a very safe country to
visit. Is it your first trip?
A Yes.Tell me, what kind of clothing
should I take?
B When are you going?
A Next week.
B OK. It’s very hot there at the
moment.You’ll need summer
clothes.
A What about business meetings?
What do people wear?
B They’re practical rather than
formal.You should take a suit to
be on the safe side, but you don’t
need to wear a jacket all the time.
A short-sleeved shirt is fine.
A Oh, good. Do many people speak
English?
B No, very few. Do you have an
interpreter?
A Yes.
B Good, you’ll need one.
A Is it difficult doing business in
Beijing?
B It takes time.You have to get to
know your contacts.
A Yes, I hear you need to be patient.
B That’s right. You shouldn’t try to
rush things.
A OK. What happens at business
meetings?
B Well, people usually arrive early
and they start by exchanging
business cards.
A Yes, I got some printed with
Chinese writing on the back.
B Good.You need to exchange
cards with both hands and study
them carefully.
A And do the meetings start on
time?
B Well, you shouldn’t discuss
business too soon.There’s usually
some polite conversation over tea
to start with.
A Mm, I see. What happens next?
A Hi, Louise, it’s Jean-François. Have
you got a moment?
B Yes, of course. Is it about next
week’s visit?
A Yes. I’ve organized your
programme but there are a few
things I’d like to check.
BSure.
A Great. Now, you’re arriving here
on Tuesday at nine o’clock.
B Ah, I’m afraid I’m going to be a
little late, perhaps about ten?
A OK, ten o’clock then.That’s no
problem. Nathalie Rousseau, our
Chief Operating Officer, would
like to meet you when you arrive,
then you have meetings with the
marketing team.
B Excellent.
A Do you want to see round the
Grenoble facility in the
afternoon?
B Yes, please. I’d like that.
A Good.Then, if you’re not too tired,
Antoine Boirin, our Purchasing
Manager, would like to have
dinner with you in the evening.
There’s a nice seafood restaurant
at the port ...
B Oh, I’m afraid I’m allergic to
seafood.
A OK, no problem.We could make it
... let’s see ... would you like to go
to a Thai restaurant instead?
B Mm, that sounds nice.
A Fine, I’ll change the booking.
B Great.
A Then on Wednesday morning,
you’re visiting one of our clients.
That’s Morin Pharmaceutique.
B Oh, I’m sorry, but I went to Morin
last time I came.There’s another
company, though ... I think it’s
Armagen?
A Armagen?
B Yes, that’s it.
A So do you want me to cancel
Morin Pharmaceutique and
arrange a visit to Armagen
instead?
B Yes, could you do that?
A Fine. It should be no problem.
B Thanks a lot.
A Then the afternoon is free but
perhaps you’d like to see
something of the city?
B That’d be very nice. I didn’t have
time on my last visit.
A Then I’ll arrange a tour.
B That’s very kind of you.
A Now, you’re not doing anything in
the evening. Would you like me to
arrange anything for you?
B I’d prefer to leave it free, if that’s
OK.
A No problem.
B Is that everything, then?
A Yes, I think so.
63
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