
Statistics in Practice 553
International Paper is the world’s largest paper and for-
est products company. The company employs more than
117,000 people in its operations in nearly 50 countries,
and exports its products to more than 130 nations. Inter-
national Paper produces building materials such as lum-
ber and plywood; consumer packaging materials such as
disposable cups and containers; industrial packaging
materials such as corrugated boxes and shipping con-
tainers; and a variety of papers for use in photocopiers,
printers, books, and advertising materials.
To make paper products, pulp mills process wood
chips and chemicals to produce wood pulp. The wood
pulp is then used at a paper mill to produce paper prod-
ucts. In the production of white paper products, the pulp
must be bleached to remove any discoloration. A key
bleaching agent used in the process is chlorine dioxide,
which, because of its combustible nature, is usually pro-
duced at a pulp mill facility and then piped in solution
form into the bleaching tower of the pulp mill. To im-
prove one of the processes used to produce chlorine
dioxide, researchers studied the process’s control and
efficiency. One aspect of the study looked at the chemical-
feed rate for chlorine dioxide production.
To produce the chlorine dioxide, four chemicals
flow at metered rates into the chlorine dioxide generator.
The chlorine dioxide produced in the generator flows to
an absorber where chilled water absorbs the chlorine
dioxide gas to form a chlorine dioxide solution. The
solution is then piped into the paper mill. A key part of
controlling the process involves the chemical-feed rates.
Historically, experienced operators set the chemical-
feed rates, but this approach led to overcontrol by the
operators. Consequently, chemical engineers at the mill
requested that a set of control equations, one for each
chemical feed, be developed to aid the operators in set-
ting the rates.
Using multiple regression analysis, statistical ana-
lysts developed an estimated multiple regression equa-
tion for each of the four chemicals used in the process.
Each equation related the production of chlorine dioxide
to the amount of chemical used and the concentration
level of the chlorine dioxide solution. The resulting set
of four equations was programmed into a microcom-
puter at each mill. In the new system, operators enter the
concentration of the chlorine dioxide solution and the
desired production rate; the computer software then cal-
culates the chemical feed needed to achieve the desired
production rate. After the operators began using the con-
trol equations, the chlorine dioxide generator efficiency
increased, and the number of times the concentrations
fell within acceptable ranges increased significantly.
This example shows how multiple regression analy-
sis can be used to develop a better bleaching process for
producing white paper products. In this chapter we will
discuss how computer software packages are used for
such purposes. Most of the concepts introduced in Chap-
ter 12 for simple linear regression can be directly extended
to the multiple regression case.
Multiple regression analysis assisted in the
development of a better bleaching process for making
white paper products.
INTERNATIONAL PAPER*
PURCHASE, NEW YORK
STATISTICS in PRACTICE
*The authors are indebted to Marian Williams and Bill Griggs for pro-
viding this Statistics in Practice. This application was originally developed
at Champion International Corporation, which became part of Interna-
tional Paper in 2000.
© Lester Lefkowitz/CORBIS
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